Direct Customer Service Representative

Company: Pristine Management Group, Inc.
Location: Ridgewood
Posted on: July 12, 2025

Job Description:

Passionate about making your community happy? Pristine Management is looking for dedicated individuals to join us as Direct Customer Service Representatives. In this vital role, you will be the first point of contact for client’s valued customers, providing exceptional support and ensuring their telecom needs are met. If you thrive on communication and building meaningful relationships, we want to hear from you! Key Responsibilities of a Direct Customer Service Representative: Respond to customer inquiries in-person in a professional and timely manner. Provide accurate information regarding our client's services, billing, and promotions. Resolve customer issues and complaints efficiently and effectively, escalating complex problems when necessary. Process service requests, account updates, and new customer enrollments. Maintain detailed and accurate customer records in the company database. Educate customers on telecom tips and available programs. Collaborate with internal teams to ensure a seamless customer experience.

Keywords: Pristine Management Group, Inc., Yonkers , Direct Customer Service Representative, Customer Service & Call Center , Ridgewood, New York