Office Manager

Company: Adecco USA
Location: Cortlandt Manor
Posted on: November 19, 2021

Job Description:

Adecco is seeking an office manager for one of our top clients in the Westchester, New York area. This is a direct hire job opportunity with great benefits and bonus structure.

The company was established in 1980, it is a manufacturer, marketer, and distributor of clinical diagnostic test kits and devices in the clinical laboratory. They are a world leader in non-invasive colorectal cancer (CRC) screening technology, providing both fecal tests (FIT) and blood tests for colorectal screening in patients that are non-compliant with colonoscopy test. They have experienced significant growth in the last few years due to our ability to acquire unique technologies and successfully market them.

Position Summary:

The Office Manager works out of the NY Office and is a proactive communicator with existing Customers. The primary responsibility of the Office manager is to maintain detailed accurate account records, including renewal of customer agreements, updating contact information, and order processing.

Essential functions:

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• Build relationships with existing customers by calling, and emailing to advise of current programs
• Keep up to date on medical advances and competitors within our area of diagnostic specialties
• Fully understanding a client's needs to ensure that their demands are met with a focus on improving the customer experience
• Ensure the company's products or services are delivered on time, on budget and with the client's standards.
• Create drafts of contracts once renewed for management approval
• Build strong client relationships to maintain existing business
• Assist with Corporate promotional marketing campaigns and special projects as needed
• Maintain accurate records such as customer pricing, warranty and insurance expiration and site information in Company data base.
• Collaborating with various internal departments to ensure that they fulfill all customer requests.
• Organizing meetings and managing databases.
• Booking transport and accommodation.
• Organizing company events or conferences.
• Ordering stationery and furniture.
• Dealing with correspondence, complaints, and queries.
• Preparing letters, presentations, and reports.
  
  Qualifications/Requirements:
  
• 5 years of previous experience as an Office manager is required
• experience in the medical diagnostic equipment industry a plus
• Associates degree or higher is preferred or equivalent work experience
• Strong customer service and interpersonal skills for dealing with different types of clients
• Exceptional analytical skills for analyzing client data
• Time management and multitasking skills in order to handle multiple tasks and clients at once
• Advanced negotiation skills and ability to confidently speak with decision makers
• Strong organizational skills and attention to detail
• Strong written and verbal communication skills
• experience with customer relationship management (CRM) tools
• Up-to-date understanding of the industry's consumer behavior
• Strong problem-solving skills to help resolve customer complaints or needs
• Excellent verbal and written communication skills to communicate product ideas to clients
  The working hours are 9:00 am - 6 pm with additional "off-hours" as needed.
  
  The client offers a competitive salary and incentive bonus program along with a comprehensive benefit package. We offer the following: Medical, Dental, Vision, Disability, Life, FSA, HRA and 401k.
  
  Equal Opportunity Employer/Veterans/Disabled
  
  To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
  
  The Company will consider qualified applicants with arrest and conviction records

Keywords: Adecco USA, Yonkers , Office Manager, Executive , Cortlandt Manor, New York