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Manager- Front of House

Company: Chick-fil-A I Englewood and Hackensack
Location: Englewood
Posted on: January 15, 2022

Job Description:

At Chick-fil-A, Managers are responsible for assisting the Leadership team in all aspects of shift management and ensuring that each restaurant guest has an outstanding experience. Managers are responsible for supervising assigned stations for an entire shift and are assigned to open or close the restaurant in the absence of a Director; following established opening and closing procedures.
Responsibilities include:

  • Insures that Team Members follow recipes and read tickets to accurately prepare all orders.
  • Insures that Team Members are extremely accurate with weights and measurements for all recipe items.
  • Insures that Team Members work at a pace to maintain restaurant's established speed of service guidelines.
  • Insures that workstations are clean at all times.
  • Successfully places truck or produce orders accurately to ensure the delivery of required items.
  • Lead opening or closing procedures and ensure that the team is set up to successfully serve guests for the current and following shift.
  • Insures that Team Members are consistently monitoring food temperatures, quality, and maintaining a clean work environment.
  • Proficiency in each station including sandwiches, fries, machines, and breading. Demonstrate a willingness and desire to train coach and develop other Team Members in these areas.
  • Perform any of the tasks above as needed regularly throughout the shift.
  • Addresses guest issues that may arise; consults with management regarding complex issues.
  • Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.
  • Communicates employee performance and policy/procedure violations to management for appropriate handling.
  • Strictly adheres to all Company policies and procedures.
    A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:

    • Flexible Hours - You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
    • Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
    • Work Directly With A Chick-fil-A Operator - The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.
    • Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
    • It's a Great Place to Work - At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.
      REQUIREMENTS
      • Minimum 18+ years old
      • Previous management experience required
      • Previous customer service or kitchen leadership experience required
      • Team-oriented
      • People focused with high degree of emotional intelligence
      • Ability to move quickly in a high paced and rapidly changing environment
      • Great customer skills
      • Hard working and able to learn new skills quickly
      • References required
        In our kitchens, we focus on fresh and simple ingredients. And we always have. Since the beginning, we've served chicken that is whole breast meat, with no added fillers or hormones, and we bread it by hand in our restaurants. Produce is delivered fresh to our kitchens several times a week. Salads are chopped and prepared fresh throughout the day. Whole lemons are freshly squeezed in our restaurants and combined with pure cane sugar and water (yep, that's all) to make Chick-fil-A Lemonade -. It may not be the easy way, but it's the only way we know.

Keywords: Chick-fil-A I Englewood and Hackensack, Yonkers , Manager- Front of House, Executive , Englewood, New York

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