Operational Excellence Manager
Posted on: June 20, 2022
At Liberty, we hire passionate people who care about doing the
right thing for our customers. We are entrepreneurial, creative,
and outcome-focused. Here, your natural talent and achievements
will flourish in an inclusive environment of teamwork, trust and
continuous learning. We are always pursuing excellence to exceed
our ambitions goals, rewarding both the goal outcome and how we
This position is responsible for delivering Liberty's enterprise
Operational Excellence strategy by leading deployments of a Lean
Management System in the organization. We are looking for an
effective collaborator with energy, enthusiasm and a can-do
attitude who can empower others, gain buy-in and achieve results.
It will require working with teams and leadership to build
continuous improvement practices in the business to deliver better
outcomes for customers, employees and shareholders. We are looking
for an authentic leader who can build strong relationships and can
clearly communicate, motivate and drive accountability. This
approach is expected to deliver the following business outcomes:
Increased operational maturity, improved operational and financial
performance measures and increased employee engagement. This
position can be based in NY, NH or MA.
- Must be able to train, coach and influence leaders and teams in
Operational Excellence, Lean management systems and continuous
improvement approaches. Must have an advanced level of listening
and verbal communication skills, change management and group
- Ability to work with leaders to establish goals and performance
- Ability to drive for results and an action-oriented
self-starter. Inspires employees to create their own action plans
and achieve results
- Ability to develop and improve our continuous improvement
methodology, training and coaching materials.
- Development of new processes, methods and approaches to enhance
and add additional business value
- Development of change and communication plans to support
- Must be able to develop strategies and tactics to mitigate
resistance to change at both an individual and group level.
- Must have a good understanding of statistical techniques
related to process improvement, and an ability to analyze data to
gain insights and support problem solving.
- Must be able to provide and demonstrate insights. Requires
excellent written and verbal communication skills including
persuasive, data rich presentation skills.
- Ability to facilitate and lead cross-functional teams through
current state assessments, process mapping exercises, problem
solving and root cause analysis and future state design
- Ability to adapt to different personal and learning
- Strong consulting and relationship management skills. Ability
to build and maintain relationships at various levels in the
- Strong analytical problem solver that can work with teams to
identify opportunities and can drive rapid, focused, and
Education and Experience
- Must have advanced knowledge in Lean and Operational Excellence
approaches, bringing credibility to the role and ability to
influence senior leaders and teams.
- 5-10 years of experience
- University - Bachelor degree or equivalent
- Expertise - advanced/well-developed skills and knowledge within
a specific professional discipline involving the integration of
theory and principles with organizational practices and
- Travel requirements 50% of the time.
Our purpose is sustaining energy and water for life, and it is
demonstrated in everything we do as a business and as an employee
team.As the successful candidate
Our MissionWe provide safe, secure, reliable, cost-effective and
sustainable energy and water solutions. Our mission is how we
create value as an organization-it is what drives us every day to
fulfill our purpose.
Our VisionWe better the lives of our customers and communities. Our
vision is what we see as possible. It's where we aspire to be, what
we want to achieve and how we'll make an impact. It guides and
keeps us on the right path as we work towards fulfilling our
Our Guiding Principles
- Customer Centric
- Owner mindset
- Outcome focused
- Continuous learning
What we offerCollaborative environment with a genuine flexible
working policy401k Plan with matchingCompany funded Pension
programShare purchase/match planLeadership Development
ProgramVolunteer paid days offEmployee Assistance
ProgramAchievement fundFree parkingVariety of Health & Wellness
programsDiscount and Perks program
We are focused on building a diverse and inclusive workforce. If
you are excited about this role and are not confident you meet all
the qualification requirements, we encourage you to apply to
investigate the opportunity further.
We are an equal opportunity employer and value each person's unique
background, diversity, experiences, perspectives and talents.
Full participation of all employees in a safe, healthy and
respectful environment is key to individual and company success. We
are committed to fully utilizing the abilities of all our employees
and expect each of our employees to honour this commitment in their
Keywords: Liberty, Yonkers , Operational Excellence Manager, Executive , Yonkers, New York
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