Customer Management Account Manager - Southern California

Company: Tropicana
Location: New City
Posted on: June 21, 2022

Job Description:

Tropicana Brands Group brings together an exciting, global portfolio of some of the world's most iconic juice brands including Tropicana, Naked, KeVita, Izze, Dole, Copella, and Punica. Established in 2022 as a joint venture between PAI Partners and PepsiCo, the company aims to promote new growth for its business, opportunities for its people and accelerate a vision to quench the world's thirst for more delight and nourishment. With a global footprint of more than 2,000 associates that spans North America and Europe, we are proud of our industry-leading capabilities in areas that include innovation, R&D, manufacturing, distribution, sales, marketing and nutrition expertise.

The Tropicana Brands Group Customer Manager will be responsible for leading the account management responsibilities associated with Stater Brothers, Smart & Final, Gelson's and URM in Southern California.



Overall duties include participation in annual planning, business reviews (QBP Process), Joint Business Planning (JBP's), reporting/trade management, and account administration representing Tropicana Brands Group within assigned customers. This role will also require strong project/time management skills coupled with strong interpersonal skills to handle multiple priorities and objectives aimed at meeting the customer assigned annual growth targets.

This role is based out of home office in the Southern California market.



Responsibilities Include:


Represent Tropicana Brands Group (i.e.; Chilled and Premium Juice portfolio of brands) at Stater Brothers, Smart & Final, Gelson's, and URM.

Deliver annual profit, volume, share, and trade spending targets.

On-going analysis and review of business trends to identify gaps to plan and execution.

Participate in Annual Operating Plan & Forecast process, collaborating with Finance, Sales Strategy, and Demand Planning.

Drive Execution (Features, Displays, Assortment, New Items, Shopper Marketing Opportunities)

Lead internal QBP's (Quarterly Business Plans) and external JBP's (Joint Business Planning) meetings with strategic customers.

Maintenance of Financial Event Planner. Leverage Excel modeling to analyze financials, valuation, and alternate scenarios.

Develop annual promotion plan while adhering to Strategic Role of Trade (SROT) guidelines and ensure flawless execution through consistent customer engagement and buy-in.

Collaboration with functional areas including finance, strategy, category management, marketing, GBS, Customer Service/Supply Chain & partner with PepsiCo on joint merchandising opportunities.

Make regular headquarter buyer calls, identify customer needs/priorities and creating fact-based selling presentations.

Ensure customer maintains a strategic product mix through SKU optimization -- both new item sell-in and/or existing SKU optimization.

Actively participate in customer payment processing including financial contracts, performance and collection.

Manage all field touch-points with respect to TBG including partnering with Pepsi DSD on execution, financials and performance at select retailers on Naked Juice and/or KeVita.

Keywords: Tropicana, Yonkers , Customer Management Account Manager - Southern California, Executive , New City, New York