Medical Assistant- Internal Medicine
Company: CareMount
Location: Briarcliff Manor
Posted on: June 21, 2022
|
|
Job Description:
Position Overview: The role of a Certified Clinical Medical
Assistant is to provide care to patients/significant others via
direct and/or telephone contact, following established standards
and practices. S/he coordinates with other members of the care team
to ensure seamless care delivery, maximal coordination of efforts,
and active patient participation in planning and care. Assists
physician or other provider with clinical procedures. Typical
Physical Demands: Requires full range of body motion including
moving andlifting patients, manual and finger dexterity and
eye-hand coordination. Requires sitting and/or standing for
extended periods of time. Occasionally exerts up to 100 pounds of
force, such as assisting patients in arising from the exam table,
pushing patients in wheelchairs, or assisting patients into/out of
wheelchairs. Requires corrected vision and hearing to normal range.
May require occasional lifting and carrying office supplies.Typical
Working Conditions: May require frequent exposure to communicable
diseases and body fluids, toxic substances, medicinal preparations,
and other substances and conditions common to a medical office
environment. Requires working in close proximity to other
personnel. Requires use of computer keyboard throughout the work
day. May require use of autoclave for instrument sterilization.
Requires working under stressful conditions and/or working
irregular hours. MINIMUM QUALIFICATIONS:---High school diploma or
equivalent---At least one year of clinical experience in a medical
office / clinic or hospital setting, or graduate of an accredited
medical assistant program.---Record of prior stable employment and
/ or favorable references.PREFERRED QUALIFICATIONS: ---Graduate of
an accredited medical assistant program with at least one year of
recent experience as a medical assistant.---Current certification
as a medical assistant or eligible for certification.---Must obtain
certification through the CMM M.A exam course if not yet certified
at time of employment.---Current CPR / BLS certification.NOTE: This
document is intended to describe the general nature and level of
work performed. It is not intended to serve as an exhaustive list
of all duties, skills, and responsibilities required of personnel
so classified. (6/2016)I. PERFORMANCE EXPECTATIONSA. Clinical
Knowledge and Skills1. Demonstrates clinical competence in the
direct care of patients in established area(s) of practice, and
assisting MDs with procedures. 2. Performs clinical duties within
scope of practice complying with the accepted CareMount Medical
and/or individual department standards, policies, and protocols.3.
Demonstrates a proactive approach to patient care, focusing on
addressing each patient's individual and family needs at the time
of service; communicates identified needs in a timely manner.4.
Directs and/or escorts patients to exam rooms in a timely manner.5.
Demonstrated clinical competence when assisting physician/mid-level
healthcare professional and/or nurse during exams and office
diagnostic procedures/treatments6. Performs authorized procedures
competently (i.e. vital signs, vision screening, selected
laboratory tests) as directed by physician or nurse in clinical
practice area.7. Seeks validation/guidance from physicians,
mid-level healthcare professional and/or nurse when necessary.8.
Prepares e-prescriptions for processing to pharmacies when
instructed to do so by physician per CareMount Medical policy.9.
Inspects, cleans/prepares and processes instruments/equipment
according to manufacturers' or CareMount Medical guidelines.10.
Processes specimens for transport to laboratory, ensuring that
specimens are properly labeled and appropriate orders have been
placed in NextGen.B. Communication1. Communicates professionally in
all situations and across all modalities (email, telephone, and
EHR)2. Demonstrates effective communication strategies reflective
of the needs of all patients, including those from vulnerable
populations3. Actively participates in the care team to ensure that
patient needs and preferences are incorporated into the
comprehensive plan of care4. Notifies patients and reception staff
promptly of unanticipated physician//mid-level healthcare
professional delays or scheduling changes.5. Provides reassurance
to patients who are upset and/or in need of assistance or
additional information.6. Answers telephone promptly and
courteously and identifies self by name and department (and
physician's office by physician's name, if appropriate)7.
Effectively and efficiently evaluates patient phone calls and
schedules same-day (work-in) appointments as per departmental or
individual physician guidelines. 8. Facilitates patient referrals
and pre-certs as needed; communicates potential for additional care
coordination with outside organizations and/or providers when
identified 9. Seeks resource and support from physicians, other
clinical staff and Patient Care Manager as necessary.C.
Organizational Skills1. Demonstrates ability to set priorities
appropriately toward the achievement of a desired outcome 2. Sets
priorities effectively to ensure timely completion of assigned
work.3. Requests assistance as appropriate in order to complete
assigned work. 4. Takes and leaves complete, appropriate and signed
messages as needed. 5. Efficiently & effectively processes multiple
and/or simultaneous tasks. 6. Notifies patients of amount of time
needed to address or answer their requests or questions. Completes
such requests as promptly as possible and/or notifies patient of
anticipated (or unanticipated) delays.D. Documentation1. Documents
in EHR all clinical information as directed (i.e.
prescriptions/immunizations/VS/treatments/allergies per CareMount
Medical/department protocol). E. Team Dynamics1.Identifies problems
and offers solutions to maintain the smooth functioning of the
department & patient/personnel safety2. Offers to assist others
when work load permits.3. Provides support to professional &
non-professional staff.4.Is cooperative & open-minded in working in
a team setting5. Serves as an effective preceptor to new staff as
assigned.6. Actively participates in departmental staff meetings.7.
Assists Patient Care Manager when possible by taking on alternate
assignments or responsibilities, working additional hours, or
altering regularly scheduled hours, when necessaryF.
Professionalism1. Demonstrates accountability, sound judgment, &
ethical behavior in all activities. 2.Serves as a role model for
professional conduct and professional practice(e.g., maintaining
composure during times of increased stress)3.Maintains
confidentiality of all information obtained from patient records
and conversations with patients, physicians and other CareMount
Medical personnel.4. Demonstrates patient advocacy. H. Other
Specific Responsibilities/DutiesI. GENERAL RESPONSIBILITIES OF ALL
EMPLOYEESA. Arrives to work on time or notifies Patient Care
Manager or designee as soon as employee becomes aware that s/he
will be absent or tardy, and/or as per individual department
protocol.B. Maintains an acceptable attendance record as per
CareMount Medical policies and procedures.C. Notifies Patient Care
Manager or designee whenever leaving CareMount Medical premises
during scheduled work hours.D. Attends all mandatory CareMount
Medical programs and in-services.E. Dresses according to CareMount
Medical dress code.F. Assumes responsibility for reading,
understanding, and complying with information contained in the
current CareMount Medical Employee Handbook, CareMount Medical
Clinical and/or Administrative Policy & Procedure Manuals, as
applicable.G. Maintains patient confidentiality under all
circumstances, and follows all CareMount Medical policies regarding
confidentiality.H. Assists Patient Care Manager and/or designee,
and/or other administrative personnel when possible by taking on
alternate assignments or other responsibilities, working additional
hours, or altering regularly scheduled hours, when necessary, for
the efficient operation of CareMount Medical.Full COVID-19
vaccination is an essential requirement of this role. CareMount
will adhere to all federal, state and local regulations as well as
all client requirements and will obtain necessary proof of
vaccination prior to employment to ensure compliance.All qualified
applicants will receive consideration for employment without regard
to race, ethnicity, color, religion, sex, gender identity, sexual
orientation, national origin, disability, or protected veteran
status. CareMount is an EO employer - M/F/Veteran/Disability
Keywords: CareMount, Yonkers , Medical Assistant- Internal Medicine, Healthcare , Briarcliff Manor, New York
Click
here to apply!
|