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Merchandising and Installation Technician

Company: Actionlink
Location: Yonkers
Posted on: July 1, 2020

Job Description:

Job_Description Position Summary: The ActionLink Certified Technician (ACT) is responsible for merchandising execution, installation, troubleshooting and repair in retail stores. In this role, you will be leading the organization in highly complex display sets to support critical product releases and transitions for the leading brands in major retailers nationwide, in addition to working closely with those clients at times. You will be responsible for delighting our customers and retail partners by installing, configuring, maintaining, troubleshooting and repairing Interactive Displays, Kiosks, Vendor Pads and other fixtures. The representative will adhere to all dress code and professionalism standards set by ActionLink and the client. Position_Details Technicians will have work opportunities for at least 64 hours per 2-week pay period (approximately 32 hours per week). Hours may increase to full-time (40 hours per week/80 hours per 2-week pay period) as business increases. * Set Schedule with availability to work early morning, afternoon and evening hours; Overnight and weekend hours may be required, as necessary. * Technicians are eligible for medical insurance benefits at the minimum schedule of 64 hours per pay period. * Ability to travel within assigned territory that includes Yonkers, Manhattan and the Bronx area. * Technicians must have reliable transportation * Mileage and drive time reimbursement along with any additional travel expenditures * Paid training upfront to ensure success in the field * Tool kit and iPad tablet while working the position Position_Qualifications * High School diploma or equivalent * Technical certifications a plus * 2+ years of experience installing and troubleshooting simple and complex product displays such as: * Audio-Video configuration * Retail security devices * PC connectivity * Media player refresh * Low voltage wiring * Light construction assembling gondolas, drilling holes, etc. * Demonstrated verbal and written communication skills * Ability to build and maintain strong relationships * Ability to read and interpret planograms * Critical thinking Position_Duties * Effectively install, troubleshoot, and maintain a variety of technical and/or complex displays in various national retail stores. This includes: * Connecting audio/video components for home theater experience * Installing and troubleshoot product display security devices * Category resets including resets with demo product and/or functional displays * Refresh or troubleshoot media player * Perform light construction to install displays or reset categories assembling gondolas, drilling holes, etc * Lead 2 to 4-person teams on heavy lifting, complex and/or high-value installations * Guide and demonstrate safe lifting for heavy, large and/or high-value products in stores * Perform and video record shakedown installations to troubleshoot potential issues and refine instructions * Maintain regular communication with remote ACT District Manager via phone, text and email * Complete daily online reports to document visits, including submitting digital photos * Complete all required documentation for submission and timely reimbursement of expenses incurred while traveling, per ActionLink policies * Ability to record video demonstrating the installation or repair of some assignments in the field * Adhere to all safety guidelines and procedures set forth by ActionLink and retail partners Physical_Requirements * Must be able to travel to different locations (locally by vehicle and on occasion nationally by plane) * Must be able to stand, walk, bend over, reach overhead, crouch, kneel, balance, grasp, push or pull, talk and/or hear, and drive for long periods of time while working up to eight (8) hours or more * Must have the ability to climb ladders more than 10 high (in compliance with OSHA standards) * Must have the ability to use a computer, keyboard, mouse, phone, and other standard office equipment * Must have the ability to lift 50 lbs * Must have a basic understanding and ability to use hand-held and power tools Hiring_Process_Steps * Quick Apply - submit your resume * 15 minute self-recorded video interview - take it anytime, anywhere! * Brief phone conversations with Recruiter and Field Manager * Electronic Onboarding - New Hire Paperwork * A pre-employment drug screen is part of the process if offered the position ActionLink is an Equal Opportunity Employer Company_Description ActionLink is a growing marketing and retail services organization that provides custom sales and merchandising execution in major retail brand locations throughout the country. We work with the latest technology companies, consumer electronics manufacturers, and big box retailers to make sure each of our clients' products are well-represented and exceptionally showcased directly to the consumer. Visit us at SDL2019-6144 Show moreShow less

Keywords: Actionlink, Yonkers , Merchandising and Installation Technician, Hospitality & Tourism , Yonkers, New York

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