Customer Service/Accounts Receivable Administrator

Company: Ferolie Corp
Location: Montvale
Posted on: May 27, 2023

Job Description:

Description:Customer Service/Accounts Receivable AdministratorWe are growing! An opportunity to join the C.A. Ferolie Team in the Corporate Headquarters in Montvale, NJ! We are looking for an enthusiastic Customer Service/Accounts Receivable Administrator to work in a collaborative environment on top tier CPG brands in Metro New York to deliver exceptional results.Who We AreAt C.A. Ferolie, we pride ourselves on maintaining strong traditions of excellence having provided our valued clients with tailored sales and marketing solutions since 1947. Our teams are enthusiastic, experienced and knowledgeable people who consistently exceed expectations. We are family owned and operated, giving us unparalleled flexibility to invest locally in talent and development that delivers industry leading results.Overview of the RoleServes as a liaison between principals (manufacturers) and customers by processing customers' orders for principals' goods, reconciling orders against invoices, and fielding inquiries and communicating with the Business and Account Management Teams regarding the aforementioned.What You Will Do at CA FerolieAccurately and efficiently process orders received either by email, fax, EDI or phone for principals' goods, using computerized order processing system.Maintain item, pricing and promotional allowance files, adjusts orders when requested to do so, and perform invoice reconciliation.Respond to principal, customer and internal inquiries regarding all order and related information.Keep management fully informed of all relevant information in a timely manner.Reconcile commissions.Make collection calls.Conduct account research and analysis.Prepare and maintain various reports.Maintain an accurate aging report.Identify and process necessary payments due to other brokers.Invoice and send statement to outstanding customers and brokers.Interact with customers to resolve outstanding issues.Research and process invoices, deductions, chargebacks and returns.Verify and post details of business transactions such as cases and funds received; total accounts to spreadsheets and databases.Compile and sort documents such as invoices, and check substantiating business transactions; audit invoices against purchase orders, research discrepancies and approve for payment.Investigate problems that principals have with obtaining payment for bills.Prepare checks and reports for principals, review for accuracy; call and/or mail correspondence to customer and principals as necessary in order to reconcile finances.Requirements:What You Should Bring to the Table High school diploma or general education degree (GED). Experience and/or understanding of the Consumer Products (food and non-food) and/or Retail/Wholesale Industries, and of order processing are a plus. Likes to work with numbers, proficiency with basic functions such as addition, subtraction, division, multiplication and percentages. Knowledge of Microsoft PowerPoint, Excel and Word programs. Knowledge of Web based trade funds management systems is a plus.What We Offer Medical/Dental/Vision/VTL Flexible Spending Account Company paid Life/AD&D Insurance 401k match Up to 30 days of PTO, accrual with tenure 8 paid Holidays

Keywords: Ferolie Corp, Yonkers , Customer Service/Accounts Receivable Administrator, Hospitality & Tourism , Montvale, New York