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Systems Administrator

Company: Green Key Resources
Location: Englewood
Posted on: July 28, 2022

Job Description:

Location: ONSITE - Englewood NJ OfficeCompany: Global Investment Management firmTitle: Systems Administrator/ Sr Service Desk AnalystTHE OPPORTUNITY:To support the firm's continued growth, we are seeking a highly motivated person for the role of IT Help Desk-Systems Administrator in our Information Technology group.Based in Englewood NJ, the IT Help Desk-Systems Administrator will act as the primary point of contact for all office IT-related queries and provide technical expertise to solve problems.WHAT YOU WILL DO: --- Provide first level support for all desktop issues and executive/team support; advanced troubleshooting across all relevant IT verticals (end user hardware, mobility, desktop applications, printing/scanning, network fundamentals, updates and patching, etc.) --- Deploy computers, laptops, printers, mobile phones etc. and the associated technology behind those devices (OS imaging, application installation, Mobile Device Management, security hardening, etc.) --- Develop and provide end-user training and orientation on IT systems and processes --- Support audio/visual capabilities for meeting rooms and end users (Polycom/Webex) --- Provide users with mailboxes, licenses and permissions on both on-premisies Active Directory/Azure AD and Office 365 --- Maintain accurate documentation and designs of systems configurations, architecture, and network/operating procedures --- Execute various change management initiatives; adhering to relevant best practices/procedures; assess the impact of change activity, and determine the appropriate timeframe --- Security analysis, policy application and security monitoring on all systems handled within the group --- Develop and maintain processes around systems management, security, hardware, and software inventory; physical maintenance of systems as requiredWHAT YOU BRING: --- Minimum 5 years' experience in IT with at least 2-3 years being in a systems administration role --- Excellent verbal and written communication skills with an ability to build a rapport and trust with team member --- Highly collaborative, result-driven and service-oriented team player, able to work between different teams and individuals, capable of addressing conflicting priorities, working under pressure, working around difficult circumstances and people's personalities. --- An analytical, detail oriented, team player experienced working collaboratively in a fast-paced, dynamic environment --- Ability to identify and action gaps in IT service delivery - passion to provide the best working environment and technical landscape/service offering possible --- Strong, proven understanding of core Microsoft technologies like DNS, DHCP, Active Directory, Group Policy --- Citrix XenApp management, operations, and/or certification an asset --- VMware/virtual environment and Cloud application experience --- Experience working with and managing storage and backup products --- ITIL and Change Management experience a definite asset --- HP, IBM, EMC, VMWare, and Microsoft vendor experience and support escalation

Keywords: Green Key Resources, Yonkers , Systems Administrator, IT / Software / Systems , Englewood, New York

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