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Network Admin

Company: eRichards Consulting
Location: Yonkers
Posted on: November 16, 2020

Job Description:

JOB SUMMARY Responsible for using remote monitoring and resolution tools, analyzes and performs preventative maintenance and incident resolution on the IT infrastructure including, but not limited to WAN, LAN, Telecommunications and Systems. Serves as the focal point for questions pertaining to daily network operashytions, incident and event management. Coordinates end-user communication and escalation process, as required. ESSENTIAL FUNCTIONS Monitors and remediate problems with all Data Center systems via Network monitoring architecture to detect service degradation andor failures in power, communications equipment, software or circuits Provides tier one and tier two support for all Data Center Technologies, including computers, applications, network, servers and facilities systems within the data centers and remote offices Ensures data center operations standards are maintained and supported including monitoring of rules, policies, SLArsquos and alarms Generates network performance reports as prescribed Performs scheduled and emergency system maintenance Performs all scheduled financial systems' tasks as required Maintains user account assignments for network access, baseline Messaging systems, servers administration and financial systems Manages file locks or password resets for user access to documentation management systems and Messaging infrastructure Develops and improves documentation to enhance and support problem analysis and resolution andor automation of day-to-day responsibilities Interacts with Technology vendors Maintains system in accordance with department standards Resolves issuesevents resulting in an outage or fault within the network environment in a timely manner Interacts with the PC Support group and user community on a regular basis Integrates and installs Servers, Switches, and Routers in Data Center Maintains and installs all patching in Data Centers, including power, CAT6A, OM3OM4 Fiber , Coax, etc. Participates in meetings or conference bridges about issues or outages Strategically contributes to the NOC and its processes and systems Provides off-hours support through participation in an on-call team rotation Escalates and notifies senior management in a timely manner as directed by NOC standards. Demonstrates effective interpersonal, written and verbal communication skills to facilitate effective work relationships with others Complies with and understands operation, policies and procedures ESSENTIAL KNOWLEDGE, SKILLS, ABILITIES Knowledge of relevant firm computer software programs (e.g., Outlook, Excel, PowerPoint), with the ability to learn new software and operating systems Exceptional Problem Solving and Troubleshooting Skills Demonstrated Hands-on expertise Maintaining and Supporting Cisco Switching and Routing Infrastructure Demonstrated Hands-on expertise Maintaining and Supporting Windows Services in a Virtualized Environment, including Microsoft Applications (Exchange, SharePoint, DNS, DHCP, Active Directory, File Permissions, and Security Knowledge of data communications, networking, telecommunications, fiber optic transmission, Internet and related industries Good understanding and working knowledge of TCPIP and IP address schemes Good understanding and working knowledge of routing protocols BGP, EIGRP, HSRPetc Good understanding and working knowledge of multi-platform computing, MS and Unix OS, SAN, VMware Working knowledge of hardwaresoftware used to identify, isolate, and capture the cause of service impacting problems Familiar with and capable of supporting and troubleshooting Carrier Transport Offerings Private Line (Faste, GB Ethernet, MPLS, Cisco Routers 72xx, 36XX, 28XX Series , Switches 35XX, 29XX, 6509) Knowledge of Cisco Firewalls and Security Knowledge of system performance monitoring and problem resolution Familiar with NOC tools, ticketing systems, and escalation procedures Demonstrates effective interpersonal and communication skills, both verbally and in writing Demonstrates close attention to detail Ability to handle multiple projects and shifting priorities Ability to handle sensitive matters and maintain confidentiality Ability to organize and prioritize work Ability to work well in a demanding and fast-paced environment Ability to work well independently as well as effectively within a team Flexibility to travel Flexibility to adjust hours and work the hours necessary to meet operating and business needs EDUCATION AND EXPERIENCE Military Occupational Specialty (MOS) or Associates Degree in Computer Science, Engineering or equivalent with a minimum of three years related experience working in a Network Operations environment

Keywords: eRichards Consulting, Yonkers , Network Admin, Other , Yonkers, New York

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