National Account Manager
Company: Software Guidance & Assistance
Posted on: November 19, 2020
Software Guidance Assistance, Inc., (SGA), is searching for a
National Account Manager for a FULL TIME internal role in Tampa,
FL. The National Account Manager (NAM) will be responsible for
managing relationships with strategic, high volume accounts with
hiring demands in one or more core locations. Using a hands-on
approach, this person will be primarily responsible for developing
relationships with key decision makers, working in tandem with an
Inside Sales resource to maximizing business opportunities for
staff augmentation. In addition, the NAM will target and manage
additional opportunities for fulltime roles andor professional
services. This person will manage all aspects of client
relationship, represent the company with customers and work across
all relevant cross-functional areas to guarantee effective
communication, implementation, and execution of objectives.
Responsibilities Serve as single point of contact (POC) for new
business development within assigned accounts . This person will
own all facets of the account management process, understand
business drivers, leverage cross functional resources and analyze
key metrics for retail customer success. This person will advocate
fiercely for customers internally and respond promptly and
accurately to questions from both internal business partners and
customers. Engage with customers to understand their needs and
deliver results. Build and communicate value-added recommendations
to enhance systems and programs to resolve customer issues. Gather,
analyze and share data to influence business decisions. Contact all
consultants on billing monthly and build relationships with
existing and prospective line of business decision makershiring
managers. Build brand alliance with the reciprocal human resources
team to position for FTE recruitment opportunities. Build
organizational chart and target executive level relationships.
Establish trusted relationships. Advise and position for inclusion
in professionalmanaged services initiatives. Stay up to date with
internal and external developments and suggest new ways to increase
sales. Willingness and ability to travel up to 50 of the time.
Proven track-record of process improvement and measurable wins
within a leadership role for a fast-paced, sizable company. Proven
ability to drive customer experiences and results through team
development. Experience with diplomatically managing multiple
commitments to customers, staff, and operations. Ability to adapt
to challenges in a constantly changing environment. Cross-team
coordination, project management (scope, schedule, coststaffing),
and customer-facing skills. High attention to detail and proven
ability to manage multiple, competing priorities simultaneously.
Composed, poised, and professional demeanor with the ability to
work in a high-pressure environment. Requirements Proven experience
serving as as a NAM or a seasoned Account Manager assigned to a
high-volume account. Solid experience in sales and customer
service. Demonstrable experience in negotiating and meeting client
requirements. In-depth understanding of sales performance metrics.
Hands on experience with CRM software and MS Office. Excellent
analytical and organizational skills. Strong communication skills.
Ability to lead by example and motivate other team members. Solid
employment track record College degree SGA is a Certified Women's
Business Enterprise (WBE) celebrating over thirty years of service
to our national client base for both permanent placement and
consulting opportunities. For consulting positions, we offer a
variety of benefit options including but not limited to health
dental insurance, paid vacation, timely payment via direct deposit.
SGA accepts transfers of H1 sponsorship for most contracting roles.
We are unable to sponsor for Right-to-Hire, Fulltime, or Government
roles. All parties authorized to work in the US are encouraged to
apply for all roles. Only those authorized to work for government
entities will be considered for government roles. Please inquire
about our referral program if you would like to submit a candidate
for any of our open or future job opportunities. SGA is an EEO
employer. All qualified applicants will receive consideration for
employment without regard to race, color, sex, sexual orientation,
gender identity, religion, national origin, disability, veteran
status, age, marital status, pregnancy, genetic information, or
other legally protected status. To view all of our available job
postings andor to learn more about SGA please visit us online at
www.sgainc.com httpwww.sgainc.com .
Keywords: Software Guidance & Assistance, Yonkers , National Account Manager, Other , Yonkers, New York
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