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Epic TDR Application Analyst

Company: HCTec Partners
Location: Yonkers
Posted on: November 23, 2020

Job Description:

Leading hospital looking for an Epic TDR Application Analyst to join their IT team. Title Epic TDR Application Analyst Start January 11th 2021 Duration July 16th 2021 Location Yonkers, NY Travel This position is 100 onsite Type This is a contract consulting opportunity. Complete Description Technical Dress Rehearsal (TDR) Coordinates, tests, and triages breakfixes among workstations, printers, status boards, paper scanners, barcode scanners and faxing from Epic. Business Continuity Access (BCA) Experience coordinating deployment and testing of BCA PCs in large hospital and ambulatory care settings with hundreds of BCA PCs As a TDR Application Analyst, you will be responsible for configuring the Epic system in preparation for an Epic system install at three hospitals. You will work with the team lead and field technicians to develop, test, and verify test scripts to be used in the field to confirm device readiness. You will participate in site visits, walkthroughs, surveying devices, identifying gaps, procuring and deploying new devices, performing Epic application build, and executing a Technical Dress Rehearsal (TDR). Requirements Epic Clinical Module Certification Required (RecentActive) Prior experience with supporting Epic implementations Prior experience with BCA or other downtime policiesprocedures Strong attention to detail Strong attention to punctuality and adherence to schedule Experience working in a hospital or outpatient environment Proven ability to be self-directed and work on collaborative teams IT Desktop support or Field Technician experience Experience with PC set up or relocation, PC refreshes, or deploying new IT equipment Knowledge of Windows 7810 operating systems and standard networking protocols (including TCPIP and Ethernet) Candidates will be required to travel to Yonkers, White Plains, and Newburgh, NY. Local candidates preferred. Responsibilities Validating existing and assist development of new scripts with the application teams to test end-point and peripheral devices, using Epic software modules and executing Epic test scripts, to ensure printing queues are created and printers are mapped to the correct workstations, and peripherals are working as expected. Maintain Excel worksheets. Administer device records. Coordinate with field technicians to provide detailed information on each failed workstation or device, using Epic modules and Epic test-script outputs, to ensure proper and efficient turnaround times for failure troubleshooting and resolution Understand expected results and document failures effectively based on test script requirements. Develop knowledge base articles for turnover to Service Desk and PC support teams. Follow-up and retest assigned issues. Assist with Epic device readiness activities (e.g., device labeling, authorized desktop icons, softwarehardware requirements are met, 3rd party applicationsrsquo required software and drivers are installed, setups public vs. private, performance is acceptable). Perform testing of endpoint devices at campus locations as needed and directed. Work with the TDR Lead to review and understand the testing locations and daily goals. When available and when on site-visits, assist with performing testing on workstations, printers, and peripheral devices using a detailed testing script. Hours may need to be flexible given availability and access to hospital departments. Approaching go live and during the go live window 12-hour shifts will be required and will include overnights and weekends on a rotating basis both onsite and remote. Adequate notice will be provided. ABOUT HCTEC HCTec provides dynamic career opportunities for Health IT specialists on a nationwide basis at the most prestigious healthcare systems in the US. We provide health life insurance, travel assistance and retirement plans among other competitive benefits. We are committed to creating an engaging environment of professional growth that attracts the best health IT experts in the business by putting their needs first. With lsquoPeoplersquo at the base of all our values, we strive to create a home for our HCTec team. Healthcare IT is our expertise, but people are our core. Apply today to speak with one of our Recruitment Directors to see how HCTec can help you

Keywords: HCTec Partners, Yonkers , Epic TDR Application Analyst, Other , Yonkers, New York

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