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TDR Application Analyst

Company: Infinity Consulting Solutions
Location: Yonkers
Posted on: November 23, 2020

Job Description:

Job Description - TDR Application Analyst TDR Application Analyst TDR Application Analyst will be responsible for configuring the Epic system in preparation for an Epic system install. Participate in testing devices that integrate with Epic in the weeks and months prior to go-live. Technical Dress Rehearsal (TDR) Coordinates, tests, and triages breakfixes among workstations, printers, status boards, paper scanners, barcode scanners and faxing from Epic. Business Continuity Access (BCA) Experience coordinating deployment and testing of BCA PCs in large hospital and ambulatory care settings with hundreds of BCA PCs As a TDR Application Analyst, you will be responsible for configuring the Epic system in preparation for an Epic system install at three hospitals. You will work with the team lead and field technicians to develop, test, and verify test scripts to be used in the field to confirm device readiness. You will participate in site visits, walkthroughs, surveying devices, identifying gaps, procuring and deploying new devices, performing Epic application build, and executing a Technical Dress Rehearsal (TDR). Responsibilities " Validating existing and assist development of new scripts with the application teams to test end-point and peripheral devices, using Epic software modules and executing Epic test scripts, to ensure printing queues are created and printers are mapped to the correct workstations, and peripherals are working as expected. " Maintain Excel worksheets. " Administer device records. " Coordinate with field technicians to provide detailed information on each failed workstation or device, using Epic modules and Epic test-script outputs, to ensure proper and efficient turnaround times for failure troubleshooting and resolution. Understand expected results and document failures effectively based on test script requirements. " Develop knowledge base articles for turnover to Service Desk and PC support teams. " Follow-up and retest assigned issues. " Assist with Epic device readiness activities (e.g., device labeling, authorized desktop icons, softwarehardware requirements are met, 3rd party applications' required software and drivers are installed, setups public vs. private, performance is acceptable). " Perform testing of endpoint devices at campus locations as needed and directed. " Work with the TDR Lead to review and understand the testing locations and daily goals. " When available and when on site-visits, assist with performing testing on workstations, printers, and peripheral devices using a detailed testing script. " Hours may need to be flexible given availability and access to hospital departments. " Approaching go live and during the go live window 12-hour shifts will be required and will include overnights and weekends on a rotating basis both onsite and remote. Adequate notice will be provided. Our client is a professional services organization with a matrix reporting structure. Associate's roles may differ depending on the project, however, their position and title remains the same.

Keywords: Infinity Consulting Solutions, Yonkers , TDR Application Analyst, Other , Yonkers, New York

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