YonkersRecruiter Since 2001
the smart solution for Yonkers jobs

TurboTax Live Tax Associate -" Virtual Nationwide Opportunity

Company: Intuit
Location: Yonkers
Posted on: January 12, 2021

Job Description:

Description Overview Veterans and military families encouraged to apply If you're a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. You'll advance our goal of "Powering Prosperity Around the World" by providing expert guidance and explanations of tax and technical terms to our customers. You'll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities -- - This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns -- - Compiling/preparing tax returns for TurboTax Customers -- - Gathering/organizing and accurately entering customer data in the federal and state tax returns for review -- - Communicate directly with the customer as needed -- - Coordinate customer meetings and follow-up -- - Communicate updates to credentialed tax experts on assigned customers -- - Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations -- - Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries -- - Will interact with customers utilizing strong written and verbal skills as well as deep customer empathy Typical Deliverables: -- - Accurate and complete customer data entered in tax returns for credentialed tax expert review -- - High quality customer interactions and experiences -- - Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions -- - Proficient with technology and solid knowledge of computer operations and software. -- - Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer -- - Document customer interactions -- - Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes Qualifications -- - College degree a plus. The ideal candidate will have a background in business, finance, accounting, or tax -- - Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules -- - Minimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required. -- - Prior tax preparation experience in a tax practice or retail setting required. -- - PTIN required -- - Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA -- - Strong customer service skills with ability to empathize and instill confidence -- - Ability to work within a team to assist in preparation of accurate tax returns in a timely manner -- - Strong Research skills and the ability to quickly use online resources to find answers -- - Critical thinking and problem solving -- - Persistence and determination -- - Willingness to utilize audio/visual tools to communicate with customers ----- - Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well ----- - Friendly and reassuring on camera -- - Bilingual (English/Spanish) communication skills (written & spoken) a plus

Keywords: Intuit, Yonkers , TurboTax Live Tax Associate -" Virtual Nationwide Opportunity, Other , Yonkers, New York

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Amazon Team Member - Earn up to $740 a week - Woodbridge Township
Description: Job Description Seasonal Fresh Warehouse Team Location: Avenel NJ 07001
Company: Amazon Workforce Staffing
Location: Union
Posted on: 01/18/2021

Shift Lead, Licensed Cosmetologist
Description: Shift Lead Madison Reed Color Bar Shift Lead is a key component to the daily operational success of their assigned location. Color Bar Shift Leads, demonstrate successful execution of customer service (more...)
Company: Madison Reed
Location: Westport
Posted on: 01/18/2021

1st & 2nd shift Assemblers
Description: If you've been searching for a job for any serious amount of time, then you understand how difficult it can be to
Company: Manpower
Location: Wayne
Posted on: 01/18/2021


Data Quality Specialist
Description: IRISrsquo Direct client, a global consumer health corporation, embraces research and science - bringing innovative ideas, products and services to advance the health and well-being of people wants to (more...)
Company: IRIS Software, Inc.
Location: New Brunswick
Posted on: 01/18/2021

Food Delivery - Weekly Pay
Description: Job DescriptionDeliver with Uber. Earn on your schedule. Deliver with Uber Eats on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends--it's up to you. Earn Extra (more...)
Company: Uber Eats
Location: Union
Posted on: 01/18/2021

Urgent requirement for Make Up To 21hour Deliver With Doordash in LEVITTOWN
Description: Make Up To 21hour Deliver With Doordash - Doordash Your time. Your Goals.What is DoorDashAvailable in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: (more...)
Company: Doordash
Location: Levittown
Posted on: 01/18/2021

In Home Care Companion
Description: If you're someone who wants to work somewhere that you enjoy spending your time, we have the In Home Caregiving position for you Care In Homes believes that
Company: CareInHomes
Location: Levittown
Posted on: 01/18/2021

Underwriter Assistant-II
Description: The Underwriter Assistant-II will be learning the process to evaluate, select and retain profitable business within assigned authority limits and under the guidance of a manager and mentor. This also (more...)
Company: Amalgamated Life Insurance
Location: White Plains
Posted on: 01/18/2021

Associate Scientist II, Development - 2nd Shift
Description: Renaissance LLCAll qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran (more...)
Company: Renaissance LLC
Location: Lakewood
Posted on: 01/18/2021

Part Time Event Specialist
Description: Part Time Event Specialist Are you outgoing and enjoy interacting with people If promoting brand awareness through product demonstration sounds appealing, then our Part Time Job is the right fit for (more...)
Company: Advantage Solutions
Location: Hackensack
Posted on: 01/18/2021

Log In or Create An Account

Get the latest New York jobs by following @recnetNY on Twitter!

Yonkers RSS job feeds