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Housing Retention Specialist, Yonkers NY

Company: Westhab, Inc.
Location: Yonkers
Posted on: April 4, 2021

Job Description:

JOB TITLE: Housing Retention Specialist

DEPARTMENT: Rapid Re-Housing

FLSA: Non-Exempt

REPORTS TO: Retention Housing Coordinator


SUMMARY: The housing retention specialist provides home-based services and support to employed and employable families and single adults in permanent housing.


  • Responsible for conducting clients' intakes and obtain needed documentation to ensure clients eligibility for the referred department/program.
  • Works collaboratively with the shelter staff and the housing team to ensure client's program enrollment is successful.
  • Works closely with the Department of Social Services to achieve client's permanent housing goals.
  • Identify client's barriers and develops a service plan with clients to address the identify barriers.
  • Assists clients with budgeting and saving through financial literacy workshops. Assist clients with resume writing and job leads. Refers clients to employment, job readiness, vocational, and training programs when appropriate.
  • Responsible for conducting client's home visits as often as needed.
  • Links clients with community-based, mainstream social service providers that are able to meet their long-term social support and service needs.
  • Provides mediation and advocacy among existing or newly identified landlords or property management to address any repairs or rental arrears.
  • Attends fair hearings, child related matters, and housing court with clients.
  • Responsible for the completion and submission of weekly and monthly reports, HMIS Data, all mandatory HUD and DSS documentation, lease and lease renewals packets. Maintains accurate and up today progress notes in HMIS.
  • Requires the completion of various programmatic time sheets and activity log along with maintaining working calendar updated.
  • Possess strong organizational skills with the ability to meet a demanding workload.
  • Attends weekly cross departments/agency/Continuum of Care meetings as required.
  • Provides once a month follow up for up to six months after clients exited from the program.
  • Ability to work independently and as part of a team.
  • Other duties as assigned.


    Bachelor Degree required in social work or related field preferred, with two years' experience in direct client services. Fluency in Spanish is highly desirable. Excellent written and communication skills. Knowledge of community services, conflict and resolution, and strengths based case management. Ability to follow up and maintain professional relationships with clients, co-workers and outside partners. Some evenings and weekends as required. Able to travel within Westchester County. Must own a car and valid NYS driver's license required.


    Westhab is the premier organization of our kind in our region, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE)

    Powered by JazzHR


Keywords: Westhab, Inc., Yonkers , Housing Retention Specialist, Yonkers NY, Other , Yonkers, New York

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