Company: Sun River Health
Posted on: June 8, 2021
Sun River Health provides the highest quality of comprehensive
primary, preventative and behavioral health services to all who
seek it, regardless of insurance status and ability to pay,
especially for the underserved and vulnerable. Sun River Health is
a Federally Qualified, Non-Profit Health Center serving communities
in Suffolk, Rockland, Orange, Dutchess, Ulster, Sullivan, Columbia
and Westchester County. Sun River Health is currently seeking a
full-time Patient Representative to join our team in Peekskill.
A Patient Representative is responsible for providing patient
centered care and facilitating patient access to services in a
pleasant, knowledgeable efficient manner, communicating with a
diverse population using well-developed interpersonal skills. This
staff member will be responsible for all aspects of the
registration and appointment process for patients. The staff member
plays an integral role in the medical care team as the access point
for patients to receive care. She/he will perform job duties in
compliance with systems and job specific standards.
Essential Duties and Responsibilities for a Patient
- Assist with daily reception activities and ensure that all
processes needed for patient services are initiated.
- Communicates effectively with team members and patients all
aspects of service.
- Responsible for telephone and mail contact with patients.
- Responsible for the scheduling of appointments, fee collection,
explanation of services and charges for patient services.
- Distributes materials to patients, including the patient
satisfaction cards, patient rights and other appropriate
- Verifies all insurance and sets fees based on the sliding scale
Minimum Education Requirement: High School diploma/ GED
Minimum Work Related Experience: 2-4 years
Preferred Specialized Skills & Knowledge: Bilingual in both
English and Spanish (orally and written)
Keywords: Sun River Health, Yonkers , Patient Representative, Other , Peekskill, New York
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