Company: Health Alliance of Hudson Valley
Posted on: June 9, 2021
Responsible for evaluating patient eligibility for various
governmental programs for the un-insured/under-insured population.
Must possess a keen understanding of patient registration and
Promote the mission, vision, and values of the organization.
Greet all patients, families and hospital visitors with a positive,
cheerful attitude. Review daily IP, ER, Surgery and OP admissions
that are Private Pay. Responsible for financially clearing patients
at ER, hospital bedside or OP registration to obtain cash payment
or determine eligibility for various governmental programs. Conduct
interview with patients and / or family members. Records and
maintains complete documentation of activities performed on account
while in-house. Notifies hospital case management, social services
and admission staff of case screening determinations and outcomes
via verbal and written communications. Calculate and collect cash
payments appropriately for all patients. Advises self-pay patients
of their medical and dental care options available in the community
for future follow-up care. Participates in data gathering for
financial reporting. Work closely with Case Management (UR) on a
daily basis in regards to patient status changes; whether this
would include patient type or insurance notification or insurance
coverage. Set up arrangements / monthly installment plans for
patients to payoff balances within the guidelines of WMC collection
polices. Discuss outstanding balances with patients attempting to
receive future services. Provide an estimate for the future service
and create a payment plan to resolve older debt. Create detailed
notes in the system to reflect all actions performed on an account.
Assist in registering patients or admitting patients when needed.
Maintain a knowledge base of programs offered by WMC network.
Charity Program. Maintain complete records of all patients applying
for indigent or financial assistance to include the application,
proof of income, the acceptance/denial letter, and any other
applicable documentation. Maintain a relationship with our
collection agencies and work together to find the best solution for
our patients. Be willing to serve as a communications person
between the department and hospital. Be knowledgeable on all of
WMCs services Qualifications/Requirements:
Previous hospital registration, billing and collections,
financial counseling, and/or customer service experience,
High School Diploma or GED, required. Associate's degree,
Licenses / Certifications:
Must adhere to HIPAA rules and regulations as it relates to
patient privacy and confidentiality, must be reliable and maintain
professional attire and demeanor, must be willing to complete
continued education/training requirements. Special Requirements:
Work is performed during regular work hours, but may require
overtime and/or weekend hours to meet deadlines. Work in varying
degrees of temperature (heated or air conditioned) Work under
extreme pressures. Position requires sitting for approximately 4-6
hours per day and walking for 2 hours per day
NorthEast Provider Solutions Inc.
Keywords: Health Alliance of Hudson Valley, Yonkers , Financial Counselor, Other , Valhalla, New York
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