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Program Manager

Company: Health Alliance of Hudson Valley
Location: Valhalla
Posted on: June 10, 2021

Job Description:

Job Details:

Job Summary:

The Program Manager develops, transitions, and/or oversees key supply chain strategic and operational programs in alignment with Supply Chain and WMCHealth objectives. The programs are designed to either optimize current operations, manage processes utilizing technology, plan for emerging strategic needs, track compliance, integrate and standardize processes, or other programs that advance WMCHealth's goals. Supply Chain programs may include technology implementation and use, strategic partner development, education and training, business development and marketing, regulatory compliance, emergency preparedness, community outreach, and emerging strategic response. The Program Manager is responsible for reporting the progress of all assigned programs and guiding continuous improvement of workflows and project management tool sets. This position requires excellent business knowledge, strong people management skills & emotional intelligence, the ability to analyze complex issues, comfort with technology and a drive to deliver lasting results with change.


Manage Supply Chain Programs as assigned. Support programatic activities that align with the strategic direction of the WMCHealth Network based on the analysis of current state operations, anticipated needs, and innovative approaches to the future. Oversee data collection, analysis, and assessment through observations and system reporting and prepare documents, including workflow and process flows diagrams related to assigned Programs. Control the implementation and roll out of tools and solutions to be used by Supply Chain and customers as related to assigned Programs.. Identify and communicate critical path, track progress, problem solve. Build bi-weeklyprogram updates based on quantitative & qualitative knowledge. Develop risk mitigation and contingency planning recommendations. Collaborate with staff, other departments, senior management, and decision makers to share information, problem solve, and clarify management objectives . Partner with operational & clinical leaders as required to achieve agreements and stakeholder support for change. Ensure impacted business areas are ready to implement change and able to sustainably deliver results as needed. Establish and maintain positive work relationships throughout the organization. Contribute to the establishment of best practice project management and business change. Facilitate training, coaching and mentoring to all stakeholders involved . Qualifications/Requirements:


Minimum of 5 years experience aligned with the responsibilities for this position. Project management, business consulting experience, working in relevant, complex business environments. Healthcare experience preferred. Experience of leading and/or managing multiple projects to achieve significant, sustainable improvements and positive outcomes through internal and external partnerships. Technical aptitude and the ability to pick up new technology quickly. Ability to analyze and understand complex information and communicate it clearly. Clear, logical thinking to understand the root causes of issues. Ability to effectively prioritize, work in a fast paced environment, and deal effectively with change and ambiguity. Ability to involve stakeholders from different functional areas, geographies and perspectives to get input, resolve problems and continuously improve processes. Ability to effectively facilitate meetings and decision-making sessions, present information, and respond to questions from groups of staff, managers, and various stakeholders. Program-specific requirements may include: Experience with MMIS, ERPs and other operations technology; Infor Cloud preferred Familiarity with supply chain operations and analytics solutions that address resiliency, demand planning, utilization analysis, and other as required.


Bachelor's Degree, required.

Licenses / Certifications:

AHRMM CMRP within two years required.


Special Requirements:

About Us:

NorthEast Provider Solutions Inc.

Keywords: Health Alliance of Hudson Valley, Yonkers , Program Manager, Other , Valhalla, New York

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