EPIC - TEAM LEAD - CADENCE - 1317
Company: Montefiore Medical Center
Posted on: January 16, 2022
The Team Lead works in a hands-on role in addition to providing
guidance to a team. -The Team Lead works closely with the manager
to provide guidance to a team and may also function as a Project
Manager. The Team Lead utilizes their -extensive knowledge of the
client's clinical or business requirements, application
capabilities, and technical skills to implement and support
applications. The Team Lead is responsible for the implementation
of new applications, upgrades, and modifications to existing
systems and assisting in the coordination of these efforts. The
Additional responsibilities will include -application
configuration, go-live support, and on-going client support. -
Ability to work on multiple projects concurrently. The Team Lead
provides outstanding client service and contributes to the
organization's mission of utilizing information technology to
improve patient care.
* Epic Certification in Cadence is required
--- - - -Participate in day-to-day execution of advanced level
--- - - -In conjunction with the manager, provide direction to a
--- - - -Assist Project Manager or Manager with project
--- - - -Install new applications, new components, and upgrade
existing applications. Configure application settings and validate
configurations performed by Application Analysts.
--- - - -Provide high-level customer support and service. Mitigate
escalations of client incidents and issues.
--- - - -Define go-live and rollout support schedule. Assist in the
coordination of field support activities. Provide go-live and
--- - - -Identify highly complex, non-routine issues and recommends
corrective action. Develop solutions for new system requirements.
Provide expertise on design and planning and ensure that
appropriate technical designs are implemented.
--- - - -Support users on new applications, modules, and
--- - - -Oversee analysis of necessary application modifications
and work with the appropriate Montefiore IT associate or the vendor
to coordinate the modification.
--- - - -Assess issues and provide enhancements to existing
systems. Proactively analyze systems to identify potential issues
and identify solutions
--- - - -Provide advanced application troubleshooting support for
--- - - -Resolve critical issues independently as necessary.
Forward issues to the correct group for remediation or elevate it
to the vendor if required.
--- - - -Supply technical expertise and business systems guidance
to manager and team.
--- - - -Review Application Analysts' resolutions and solutions for
accuracy and completeness.
--- - - -Determine how a new system, upgrade, or new component can
best meet the needs of the users:
--- - - -Analyze business/clinical needs and requirements.
--- - - -Interpret end user requirements, by fully discussing
potential options, and help client move towards optimal
--- - - -Utilize extensive knowledge of the system to reveal
potential issues related to user requests.
--- - - -Evaluate the operational workflow that is applied to the
--- - - -Create system specifications from user requirements.
--- - - -Create test plans and test new systems, version upgrades,
and any system modifications.
--- - - -Document all outcomes of testing. Review Application
Analyst's test plans and documented outcomes for consistency and
--- - - -Design database queries and create reports utilizing a
--- - - -Application implementation, troubleshooting, and
Epic application implementation, troubleshooting, testing, and
support experience preferred.Project Management skills (ability to
lead meetings, prioritize, resolve conflict, maintain issues list,
and manage a project plan).Strong desktop skills including Word,
Excel, PowerPointKnowledge of clinical area or business area to be
supported.Programming or other technical skills
beneficial.Experience dealing with end users.Strong analytical and
problem-solving abilities.Strong communication, interpersonal and
rapport-building skills.Presentation skills.User and vendor
interaction.Epic Cadence Certification required.Epic Welcome
Bachelor's degree or equivalent relevant experience.
Department: Montefiore Information Technology Bargaining Unit: -Non
Union -Campus: -YONKERS - Employment Status: -Regular Full-Time
-Address: -4 Executive Plaza, YonkersShift: -Day -Scheduled Hours:
-8:30 AM-5 PM -Req ID: -173728
Montefiore is an equal employment opportunity employer. Montefiore
will recruit, hire, train, transfer, promote, layoff and discharge
associates in all job classifications without regard to their race,
color, religion, creed, national origin, alienage or citizenship
status, age, gender, actual or presumed disability, history of
-disability, sexual orientation, gender identity, gender
expression, genetic predisposition or carrier status, pregnancy,
military status, marital status, -or partnership status, or any
other characteristic protected by law.
Keywords: Montefiore Medical Center, Yonkers , EPIC - TEAM LEAD - CADENCE - 1317, Other , Yonkers, New York
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