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Program Coordinator - Dayspring

Company: Westhab, Inc.
Location: Yonkers
Posted on: January 16, 2022

Job Description:

JOB TITLE: PROGRAM COORDINATOR (Dayspring Commons)

DIVISION: SUPPORTIVE HOUSING SERVICES

FLSA: EXEMPT

LOCATION: YONKERS, NY (Nodine Hill)

REPORTS TO: DIRECTOR - SUPPORTIVE HOUSING SERVICES

SUMMARY:

The Coordinator will oversee the day to day operation of services at Dayspring Commons Apartment Building which consists of 62 low income units, that include 37 units for previously homeless individuals with severe mental illness. The Coordinator will need to work collaboratively with other on-site staff from other departments to facilitate effective methods of problem solving and the alignment of strategies. Proof of COVID-19 vaccine is required.

DUTIES & RESPONSIBILITIES:

  • Coordinates with the Facilities and Security staff to ensure all apartments operate safely, comfortably, in compliance with state and county regulations and policies.
  • Meets regularly with director, service staff, security staff, property management staff and clients to ensure quality assurance of services and compliance.
  • Screens referrals and reviews supporting documentation for all supportive housing potential clients.
  • Manages intake and develops a comprehensive assessment for all new participants.
  • Develops systems to guarantee the quality and efficiency of casework services.
  • Ensures that staff appropriately identifies the needs of the clients, provide appropriate referrals and ensures case manager follow up with resources to promote the program participant's successful achievement of the service plan goals.
  • Ensures that all assessments, service plans and interactions with the clients are appropriately documented.
  • Reviews all required case management documentation and any data collection tool in use.
  • Intervenes or ensures that other staff intervenes effective with clients in crisis situations, while remaining respectful of the client's concerns.
  • Responsible for the supervision of service staff. Observes program participants and staff interactions and incorporates observations and feedback into supervision sessions with staff.
  • Identifies potential areas for growth in case management staff and provides coaching and training to the staff as needed to improve on potential areas.
  • Provides on-going staff education and counseling regarding clear, concise and professional interventions consistent with the Agency's policies and procedures and evidence-based practices.
  • Responsible for building collaboration and networking with community service providers.

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Keywords: Westhab, Inc., Yonkers , Program Coordinator - Dayspring, Other , Yonkers, New York

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