Dispatch Services - Installation Department

Company: Bruni & Campisi Inc.
Location: Elmsford
Posted on: May 13, 2022

Job Description:

Job Description Bruni & Campisi is recruiting a full-time Dispatch Services - Installation Department to deliver world-class customer service in our fast-paced Elmsford, NY office while dispatching installers. This HVAC and plumbing dispatch position earns an experience-based hourly wage of up to $30/hour depending on experience. Our dispatch services team members enjoy coming to work and feel valued for their success working Monday Friday starting at 7:30 am. In addition to great pay and our exceptional culture, we offer our installer dispatchers the following benefits and perks : Medical Dental Vision A 401(k) plan Profit-sharing Generous PTO (holidays, vacation time, sick days, and personal days) So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy Just fill out our initial mobile-friendly online application . We hope to meet you soon THE IDEAL INSTALLER DISPATCHER Organized - can juggle multiple tasks at a time in a fast-paced environment Positive - a can-do attitude that helps you rise to challenges Detail-oriented - attentive to the small things that improve every customer's experience Problem solver - can solve issues for all kinds of clients with professionalism and patience Communicator - able to communicate effectively using good phone etiquette and bridge the gap from client to installer Service oriented - focused on the needs of others, both customers and installation technicians Is this you? If so, keep going about how to join our installation department ABOUT BRUNI & CAMPISI Bruni & Campisi is Westchester and Fairfield's most complete home services company. Since 1979, we have added a wide range of services with the same level of quality that customers have come to expect from us. Whether they need to upgrade their home's insulation, require an emergency air conditioning repair or are interested in converting to geothermal energy, our team gets the job done and ensures customer satisfaction. As a family-owned company, we take care of our employees like they are part of our family. We truly value their contributions which is why we offer great benefits and competitive compensation and we always try to promote from within . Our management is there for our team to offer support and help them to grow professionally. Come join our family WHAT IT TAKES TO BE AN INSTALLER DISPATCHER While dispatching HVAC and plumbing services, your demeanor is friendly and confident. With your awesome customer service skills, you easily converse with clients on the phone and dispatch calls to installation technicians. Your primary goal is to ensure ultimate scheduling efficiency. Working hard to ensure that customer service expectations are not only met but exceeded, you maximize installers' time and mileage. The majority of your workday is spent in the office either on the phone or computer where you thrive in a fast-paced office environment. You inform clients of arrival times or any potential delays via phone communication. You happily adjust for any rescheduling needs as conflicts arise. You eagerly organize the days and weeks ahead to maintain consistency and balance for all involved. Company success is due in part to your skills and abilities. You love what you do in our installation department's Dispatch Services Available to work nights and weekends during our peak demand seasons A self-starter Can work without constant supervision Any familiarity with the HVAC & Plumbing trades is a plus, but we are willing to train If this sounds like the right HVAC and plumbing installer dispatcher gig for you and you meet the above requirements, we need you. Apply today to join our customer service team as a Dispatch Services - Installation Department Location: 10523

Keywords: Bruni & Campisi Inc., Yonkers , Dispatch Services - Installation Department, Other , Elmsford, New York