Teller - Pleasantville Branch
Company: Tompkins Community Bank
Posted on: July 28, 2022
Responsible for greeting customers while performing a variety of
duties to support the efficient and accurate paying and receiving
function of the branch according to Company policies and
procedures; coordinate work within the unit, as well as with other
unites and/or departments; report pertinent information to the
immediate supervisor; respond to inquiries or request for
**Roles and Responsibilities:**
+ Perform a variety of duties quickly and accurately to support the
paying and receiving function of the branch of which the following
+ Accept and process deposit transactions.
+ Cash checks and process withdrawal transactions within approved
authority and operating policy, while ensuring proper
identification is obtained and verifying sufficient funds are
+ Accept and process utility payments.
+ Sell Official Checks, Certified Checks and Travelers Checks.
+ Sell and redeem EE Savings Bonds.
+ Redeem municipal and Treasury bond coupons.
+ Issue approved cash advances on Company accepted credit
+ Transfer funds between accounts as required.
+ Accept and process all types of loan payments, credit card
payments, TT&L payments, and other related payments.
+ Maintain an awareness of new business opportunities with
customers; actively refers customers to appropriate customer
+ Prepare daily settlement and proof of cash transactions; balance
cash drawer accurately, quickly and efficiently on a daily
+ Balance general ledger and demand deposit account to the paying
and receiving function, e.g., Utilities, EE Savings Bonds,
Traveler's Checks, Official Checks, Coin, intern-bank accounts,
+ Prepare and review reports relating to the function, e.g.
Currency Transaction Reports (CTRs), Bank Secrecy Reports, etc.
+ Process manual direct deposit transactions for selected
+ Maintain supplies and an awareness of Teller supply inventory
+ Process night deposit, mail deposit, ATM deposit and courier
+ Maintain an approved level of cash, and sell excess cash and/or
mutilated cash when appropriate.
+ Balance and/or service ATM machines when necessary.
+ Verify and wrap coin and/or currency for vault control
+ Coordinate specific work tasks with other personnel within the
unit as well as with other unites and/or departments in order to
ensure the smooth and efficient flow of information.
+ Abide by the current laws and organizational policies and
procedures designed and implemented to promote an environment that
is free of harassment and other forms of illegal discriminatory
behavior in the work place.
+ Cooperate with, participate in, and support the adherence to all
internal policies, procedures, and practices in support of risk
management and overall safety and soundness and the Company's
compliance with all regulatory requirements; ensure that the unit
and all personnel adhere to the same.
+ Provide safe deposit box service to customers.
+ Communicate with the Head Teller, other unit supervisors, and
appropriate staff personnel to integrate activities.
+ Provide timely reporting to the Head Teller and other appropriate
groups or individuals.
+ Work Saturdays and evenings as required; open and close the
branch as required.
+ Assist customers in a friendly and courteous manner.
+ Report pertinent information to the immediate supervisor as
requests, or according to an established schedule; compile
information as necessary or as directed and provides data to
appropriate Company personnel.
+ Respond to inquiries relating to his/her particular area, or to
requests from customers, other Company personnel, etc. within given
time frames and within established policy.
+ All other duties as assigned.
+ A high school diploma or equivalent.
+ A minimum of six (6) months' cash handling experience in banking,
cash office or retail setting. One (1) year of experience is
+ Excellent customer service skills.
+ Exemplary organizational, problem-solving and communication
+ Ability to follow precise directions.
+ Ability to operate teller equipment and learn banking systems
+ Proficient PC skills.
+ Moderate typing and ability to operate various office
+ Proficient hand-eye coordination.
+ Visual and auditory skills.
**_Minimum_** **_starting hourly wage at $17.25 - per hour_**
**_Please note: In order to be considered for this Position, y_**
**_ou are required to take the Predictive Index Assessment. Please
click on the following link to take the assessment, it will take
approximately ten (10) minutes to complete_**
**_Equal Employment Opportunity/Affirmative Action Employer
Tompkins Financial Corporation is committed to the hiring,
advancement and fair treatment of all individuals without regard to
race, color, creed, religion, age, sex, national origin,
disability, veteran status, marital status, family status, gender
identity or expression, sexual orientation, and genetic
information, or any other protected status in accordance with
applicable federal and state laws._**
Keywords: Tompkins Community Bank, Yonkers , Teller - Pleasantville Branch, Other , Pleasantville, New York
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