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Front Desk - Plastic Surgery & MedSpa

Company: Parakh Plastic Surgery
Location: Englewood
Posted on: November 26, 2022

Job Description:


As a member of our Front Desk Team, you are the face of the business for all patients arriving at the practice. Additionally, you are the first point of contact patients have when calling in or receiving communication from our practice. You must present a clean, positive and professional appearance and possess excellent phone and communication skills.

As a Front Desk team member, you are also responsible for an excellent knowledge base of services and products we offer here, as you are in charge of following up on all new inquiries into the practice. Additionally, you will help with additional front desk duties as needed including but not limited to: scanning, faxing, general housekeeping and supplies ordering. The right candidate is not only teachable, but is also adaptable, forward thinking, takes initiative, has a positive/friendly demeanor and can multitask at any given moment.

Experience in the industry is preferred, but not required, as we are willing to train the right candidate.

Core Responsibilities:

o Excellent phone and communication skills - this is the basis of this position and strong verbal skills is a MUST.

o Weekly Availability: Monday - Friday

o Primary phone handler accepting inbound calls and making outbound calls

o Plan and schedule appointments and events

o Greet and assist patients

o Scanning, faxing, data input, patient charting upkeep

o Sending emails and other patient correspondence

o Input information in electronic health records system

o Assist clinical team by preparing treatment rooms for patient use

o Basic practice tidiness as needed


o 3 years experience in customer service

o 1 year experience in a medical office

o Ability to navigate a complex electronic medical records system.

o Ability to prioritize and multitask

o Excellent written and verbal communication skills

o Strong attention to detail

o Strong organizational skills

o Superior phone etiquette and salesmanship

o Strong attention to personal appearance

o Professional, energetic, adaptable and articulate

The perks of this job are excellent for someone with a passion for the industry.

Job Type: Full-time

Pay: $18.00 - $26.00 per hour

* 401(k)
* Health insurance
* Paid time off
* Monday to Friday

Application Question(s):
* Why are you interested in this position?
* What are your salary requirements?
* Please list your professional LinkedIn/IG:
* Please tell us something about yourself:
* Are you truly interested in a front desk position?

* High school or equivalent (Preferred)

* Customer service: 3 years (Preferred)
* Front desk: 2 years (Preferred)

Work Location: One location%58047475%

Keywords: Parakh Plastic Surgery, Yonkers , Front Desk - Plastic Surgery & MedSpa, Other , Englewood, New York

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