Admitting Clerk
Company: Health Alliance of Hudson Valley
Location: Valhalla
Posted on: March 16, 2023
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Job Description:
Job Details: Distinguishing Features of the Class: Under
supervision of Assistant Director of Admitting and following
established rules and procedures, an incumbent of this class
receives incoming patients requiring hospitalization and conducts
the interview with the patient or their representative in order to
obtain all required information and authorizations prior to
admission to Westchester Medical Center. Responsibility involves
establishing a friendly and courteous rapport with the patient
during the admitting process in order to develop a feeling of
confidence and understanding of the activities of the hospital and
in order to elicit from them complete and accurate information.
Duties also involve assigning accommodations and preparing daily
census and other reports as required. Work is performed in one of
three shifts as assigned, in a 24-hour, 7 day per week schedule.
Supervision is not a responsibility of this class. Does related
work as required. Examples of Work: (Illustrative Only) Conducts
interviews with incoming patients or their representative in order
to obtain identifying information, the name of their attending
physician, the type and amount of insurance coverage, and to secure
guarantees for payment of bill; Enters patient information into the
automated SMS system, including the financial insurance and other
data required by Westchester Medical Center; Secures the signature
of the patient or representative for the release of information to
the insurance company, the assignment of insurance benefits to the
hospital, the authorization of the patient to receive treatment and
any additional required permits or consents; Prepares patients'
identification charge plate and wristband; Provides patients with
information and responds to inquiries regarding available services,
visiting hours, hospital regulations and bill paying procedures;
Assigns patient to room or unit based on nature of illness and
types of accommodations available or requested, collaborating with
Nursing and Infection Control to facilitate patient placement;
Provides information to various divisions on patient status and
insurance coverage when care received in more than one division;
Routes admitting forms and cards and distributes daily census
information to appropriate hospital divisions; Converts routine
patient information obtained from records and reports into
pre-established codes for data processing by use of simple data
entry equipment; Provides assistance and coverage for the Emergency
Room, Ambulatory Care Registration Desks and Information Desk in
such areas as patient reception, maintenance of log book,
initiation of admissions process and maintenance of statistics; May
collect and secure patients valuables/deposits and issue a receipt
to patient; Performs related clerical tasks required for the
efficient and effective admission of patients. Full Performance
Knowledge, Skills, Abilities and Attributes: Familiarity with
hospital operations and procedures; familiarity with interviewing
techniques required to elicit specific information; familiarity
with automated information systems; ability to comprehend and carry
out hospital admitting procedures; ability to complete various
forms and other documents used in the hospital admitting process
with a high degree of accuracy and attentiveness to detail; ability
to communicate and get along well with all types of people; ability
to effectively use computer applications such as spreadsheets, word
processing, calendar, e-mail and database software in performing
work assignments; tact and understanding in dealing with patients
in a sometimes stressful situation; thoroughness; initiative; good
judgment; pleasant manner; physical condition commensurate with the
demands of the position. Minimum Acceptable Training and
Experience: High school or equivalency diploma and one year of
experience in which the primary function of the position was
clerical experience which included obtaining information from the
general public or clients. Substitution: Satisfactory completion of
30 credits* or satisfactory completion of an approved secretarial
or business school may be substituted for the one year of
experience. *Special Note: Education beyond the secondary level
must be from an institution recognized or accredited by the Board
of Regents of the New York State Education Department as a
post-secondary, degree-granting institution. About Us: Westchester
Medical Center Westchester Medical Center is the premier provider
of advanced medical care in New York's Hudson Valley. The flagship
of the Westchester Medical Center Health Network, this 895-bed
academic hospital in Valhalla, NY, provides local residents with
acute-care services - Level I trauma and burn care, organ
transplants and advanced neurovascular procedures and more - found
nowhere else in the region. Westchester Medical Center is the
primary referral facility for other Hudson Valley hospitals and
serves as a lifeline for more than 3 million.
Keywords: Health Alliance of Hudson Valley, Yonkers , Admitting Clerk, Other , Valhalla, New York
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