Care Coordinator

Company: Westchester Medical Center
Location: Valhalla
Posted on: March 17, 2023

Job Description:

developing pathways towards expected patient outcomes, defining appropriate resource utilization, providing proper education, and working in conjunction with the provider to set achievable goals for the patient. Responsibilities: + Assists all patients through the healthcare system by acting as a patient advocate and navigator. + Assists patients with understanding their medical diagnoses, treatment options, and achieving best outcomes. + Coordinates continuity of patient care with external healthcare organizations and facilities, including the process of hospital admission, discharge, and referrals from the primary care provider to a specialty care provider. + Manages high risk patient care, including management of patients with multiple co-morbidities or high risk for readmission to a hospital setting. + Facilitates patient education regarding health, disease, medications, and lifestyle modifications. + Supports patient self-management of disease and behavior modification interventions. + Conducts comprehensive, preventive screenings for patients and/or assists all support staff in daily patient interactions as needed. + Promotes clear communication amongst a care team and treating clinicians by ensuring awareness regarding patient care plans and evaluating outcomes. Communicates emergent information to the clinician when issues arise between visits. + Facilitates patient medication management based upon standing orders and protocols. + Evaluates clinical care, utilization of resources, and development of new clinical tools, forms, and procedures. + Participates on a team for data collection, health outcomes reporting, clinical audits, and programmatic evaluation related to the Patient-Centered Medical Home and quality improvement initiatives. + Maintains a professional appearance and a clean, safe environment. + Respects patients by recognizing their rights; maintaining con fi dentiality. + Utilizes technology, including specialized software as applicable, to maximize productivity. + Develops and maintains electronic files as necessary. + Exhibits excellent interpersonal skills; provides customer service; assists other support staff as necessary; collaborates with all levels of internal leadership, management, and staff as well as outside clients, vendors, and other external parties. + Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies. + Other duties as assigned. Qualifications/Requirements: Experience: Two (2) to five (5) years of previous clinical, care coordination, and/or case/disease management experience preferred. Experience with and/or extensive knowledge of Patient Centered Medical Home (PCMH) initiatives. Education: High school diploma or equivalent required. Four-year degree from an accredited institution preferred. Licenses / Certifications: Other: Bilingual (English/Spanish) candidates preferred, but not required. Proficiency in Microsoft Office (Outlook, Word, Excel, and Power Point).

Keywords: Westchester Medical Center, Yonkers , Care Coordinator, Other , Valhalla, New York