Communications Senior Associate Business Banking
Company: JPMorganChase
Location: Jersey City
Posted on: April 2, 2026
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Job Description:
Description Join J.P. Morgan, a global leader in banking and
financial services, renowned for innovation, excellence and
service. Our Global Banking business provides comprehensive
financial solutions to corporations, governments, and institutions
worldwide, helping clients navigate complex markets and achieve
their strategic objectives. As a Communications Senior Associate
Business Banking within Consumer and Community Banking you will
play a key supporting role in executing communications strategies
that highlight JPMorganChase’s commitment to small businesses. The
role spans media relations support, internal communications, event
logistics, editorial calendars, social media content, and project
management across brand, PR, content, government relations, and
external agencies. You will help lead awareness, engagement, and
operational excellence, working closely with senior leaders and
cross-functional teams. Job Responsibilities Support execution of
communications plans for the firmwide small business initiative and
Business Banking programs/experiences and draft and edit press
materials, pitches, talking points, and thought leadership content
highlighting customer impact and firm initiatives. Assist with
media relations for external events: track coverage, maintain press
lists, and support responses to media inquiries. Coordinate and
help execute internal communications: town halls, employee events,
newsletters, intranet updates. Provide logistical and
communications support for internal events, ensuring clear
messaging and strong employee engagement. Maintain and update
editorial calendars (internal and external) to ensure timely,
consistent messaging. Assist in the creation and scheduling of
social content to amplify key messages across platforms.
Collaborate with partners across the firm (Corporate
Communications, Marketing, Government Relations, and Business
Banking) to ensure message alignment and maximize impact. Track and
report on communications metrics, media coverage, and engagement;
inform future strategy and demonstrate value. Manage the firmwide
initiative to position JPMorganChase as the nation’s leading bank
for small business—highlighting and humanizing impact, and
connecting policymakers with Main Street. Oversee cross-functional
workstreams (brand, PR, content, government relations, external
agencies), with a strong focus on timelines, milestones, and
risk/issue management to keep projects on track. Lead executive
updates: develop deck templates, gather stakeholder inputs,
coordinate meetings, and prepare presenters for status reviews and
establish clear operating rhythms, documentation, and workflows to
streamline execution and improve consistency. Required
qualifications, capabilities, and skills: 4 plus years of
experience in communications, public relations, media relations, or
a related field, ideally within financial services or a large,
matrixed organization. Strong writing, editing, and storytelling
skills; ability to tailor messages for multiple audiences.
Experience supporting media relations (press materials, coverage
tracking) and internal communications (events, newsletters,
intranet). Experience managing multiple projects and deadlines in a
fast-paced environment Strong partner management skills; excellent
verbal and written communication abilities. Collaborative team
player with strong interpersonal skills; approachable, responsive,
and solutions-oriented. Demonstrated independence, energy,
integrity, and respect for diverse perspectives. Highly organized
and detail-oriented, with a focus on quality, timeliness, and clear
communications. Effective under pressure; adaptable in matrixed
environments with minimal supervision. Bachelor’s degree required.
Required qualifications, capabilities, and skills: Familiarity with
project planning tools and practices
Keywords: JPMorganChase, Yonkers , Communications Senior Associate Business Banking, PR / Public Relations , Jersey City, New York
