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EPIC - APPLICATION ANALYST - PATIENT ENGAGEMENT /TELEMEDICINE - 3535

Company: Montefiore Information Technology
Location: Yonkers
Posted on: February 23, 2021

Job Description:

Montefiore, the University Hospital for Albert Einstein College of Medicine, is one of healthcare's most wired hospitals, widely recognized by the Hospitals & Health Networks' 15th annual Most Wired Survey for our adoption of technology to support clinical care and patient safety and privacy, infrastructure, business and administrative management, and the continuum of care. Our experts deploy new technologies, define new business processes and provide stakeholders across the institution with the resources needed to meet their most difficult challenges. As a Montefiore IT employee, you'll have ample opportunities to transform patient care, improve health outcomes and gain insight into the technical workings of one of the nation's top academic medical centers.Whether you are implementing clinical or revenue cycle solutions or providing critical infrastructure support, our goal is to guide you and your career to the height of healthcare IT excellence.Montefiore IT is hiring an Application Analyst for our growing Epic Patient Engagement Team/Telemedicine !In this role you will be helping Montefiore blaze a new trail in Telemedicine. Telemedicine requires a new set of configurations and support models for connecting Epic with Microsoft Teams into the clinician's workflow using Epic Hyperspace, MyChart, Haiku, Canto and EpicCare Link. The Epic product specific build regarding scheduling and workflows of providers and patients, including the support models to achieve a successful implementation and ongoing support. The architecture will be EPIC based. Your team will be working closely with EPIC Welcome and Happy Together teams on future growth to MyChart Bedside. JOB RESPONSIBILITIES:The Epic Application Analyst - Patient Engagement will join this exciting project to implement Epic software to Montefiore Medical Center.Utilizes knowledge of the client's clinical or business requirements, Epic application capabilities, and their technical skills to implement and support applications.Work on an Epic application team to implement an application such as inpatient or ambulatory clinical applications, revenue cycle applications or ancillary applications.Provides outstanding client service and contributes to the organization's mission of utilizing information technology to improve patient care. The Epic Application Analyst - Patient Engagement will achieve knowledge of the Epic application and serve as a liaison between users and the Epic implementation staff. Additionally, the Epic Application Analyst performs analysis of workflows, data collection, report details and other technical issues associated with Epic software. This Analyst prepares requirements specifications and provides technical assistance in identifying, evaluating, and configuring systems and procedures that meet user requirements. The Analyst will review and test new releases and document all outcomes of testing and serve as the support contact for the application. This position has responsibility within all phases of the application implementation including design, build, test, installation, and maintenance of the application. JOB REQUIREMENTS:--- Experience in a related clinical technical position--- Experience with Application Builds and "Go-live", along with extensive experience in implementation, workflows, troubleshooting, testing, and support experience--- *EPIC Certification will be required (if you do not have current certification : MyChart, with preferred Ambulatory or Healthy Planet (* this will be required within 3 months of start date)--- Strong desktop skills including Word, Excel, PowerPoint--- Knowledge of clinical area or business area to be supported--- Programming or other technical skills beneficial--- Experience dealing with end users--- Demonstrative understanding of technical documentation--- Strong analytical and problem-solving skills--- Professional written and verbal communication skills--- Strong knowledge of workflows--- Excellent critical thinking skills *MEETING ALL REQUIREMENTS FOR EPIC CERTIFICATION IS A CONDITION OF EMPLOYMENT EDUCATION:Bachelors OR relevant work experienceDepartment: Montefiore Information Technology Bargaining Unit: Non Union Campus: YONKERS Employment Status: Regular Full-Time Address: 4 Executive Plaza, YonkersShift: Day Scheduled Hours: 8:30 AM-5 PM Req ID: 141058 Montefiore is an equal employment opportunity employer. Montefiore will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law. LI-KK1-REDIRECT; SF-DICE-MIT - provided by Dice

Keywords: Montefiore Information Technology, Yonkers , EPIC - APPLICATION ANALYST - PATIENT ENGAGEMENT /TELEMEDICINE - 3535, Professions , Yonkers, New York

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