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Telecommute Service Desk Technician

Company: VirtualVocations
Location: Yonkers
Posted on: April 8, 2021

Job Description:

A staffing company is seeking a Telecommute Service Desk Technician. Individual must be able to fulfill the following responsibilities: Provide First Line Support Log user requests, incidents, and actions taken to resolve tickets within Client ticketing system Provide remote troubleshooting of PCs and standard approved applications Qualifications for this position include: 3-5 years of recent Service Desk / Help Desk experience Must be able to pass Background Investigation Must have strong customer service skills and demonstrate patience with end-user Must have strong verbal and written communication skills Strong Troubleshooting skills

Keywords: VirtualVocations, Yonkers , Telecommute Service Desk Technician, Professions , Yonkers, New York

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