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Field Technician

Company: TD Synnex
Location: Yonkers
Posted on: May 13, 2022

Job Description:

General Summary:

  • The Field Technician provides support and maintenance services for computer systems based on manufacturers' specifications.

    Essential Duties & Responsibilities Required:
    • Analyzes diagnostic information and utilizes technical expertise to diagnose and repair/replace failed components based on manufacturer's system design specifications
    • Provides technical information as needed for further diagnostic work, project planning, etc.
    • Provides some base installation services and replacement of hardware components
    • Follow provided work instructions and adheres to daily administrative tasks

      Knowledge, Skills, and Abilities:
      • Knowledgeable in manufacturers' system design and specifications
      • Able to diagnose, repair and replace computer system hardware components
      • Able to effectively utilize associated tools, meters, adapters, and other equipment
      • Clear and proficient communication skills for interactions with customers, technical support teams, support groups (OEM, TD) et al.

        Experience:
        • 1-2 Years of relevant field tech experience
        • Experience and expertise in diagnosing, replacing and testing various computer systems and components. This includes, but not limited to, experience with computer systems, operating systems, cabling standards, data center equipment, networking hardware, server platforms, universal power supplies, cable dressing and labeling.

          Education & Certifications:
          • Other Education / Certifications: CompTIA A+ or Network+ certification or other OEM certifications preferred. HPE Certification preferred.

            This is a field/remote position.

            #LI-CB1

            Cultural Competency Requirements:

            • Within Tech Data diversity is one of our fundamental shared values. We are a multi-cultural environment and we pride ourselves on being a welcoming place of work where we celebrate inclusion and champion people from a multitude of backgrounds.

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              Join our team to connect the world with the power of technology!

              Tech Data is a federal contractor, subject to the mandatory vaccination and masking requirements of Executive Order 14042. Unless a medical or religious accommodation is requested and approved, vaccination for COVID-19 is a prerequisite for employment if it is determined that your role is in scope of the federal contractor mandate. If you are offered employment, you will have an opportunity to seek an exemption for medical or religious reasons, and if established, a reasonable accommodation will be made, subject to undue business burden.

              Tech Data is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.

Keywords: TD Synnex, Yonkers , Field Technician, Professions , Yonkers, New York

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