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Remote IT Support Senior Analyst

Company: VirtualVocations
Location: Yonkers
Posted on: September 17, 2022

Job Description:

A bank has an open position for a Remote IT Support Senior Analyst.

Core Responsibilities Include:
Responding to user Service Desk requests and diagnoses problem source with end-user
Performing troubleshooting on multiple applications and operating systems, especially SharePoint
Researching complex issues associated with the available network and computing environments
Qualifications for this position include:

Minimum of five years' experience in information technology support
Have proficiency in Microsoft products
Knowledge and application of project management and software development methodologies
Can understand risk-focused supervision and processes
Independent and critical thinking, decision-making and strong written and oral communication abilities
Provide guidance and constructive feedback to other staff and peers

Keywords: VirtualVocations, Yonkers , Remote IT Support Senior Analyst, Professions , Yonkers, New York

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