Director of Sales
Company: Atria Senior Living
Location: New City
Posted on: January 20, 2023
Job Description:
Whats the difference between a job and a meaningful, rewarding
career? The people you serve. When you work at Atria, you have a
front-row seat to the amazing life stories of the wisest people on
earth. Whats more, you are part of an extraordinary company one
thats investing in the future of senior living by investing in you.
Dont just do a job. Be part of an extraordinary life.Atria is an
equal opportunity employer committed to providing equal employment
opportunities without regard to race, color, religion, sex
(including pregnancy), sexual orientation, age, national origin,
disability, genetic information, veteran status, or any other
classification protected by applicable law. Atria will not tolerate
harassment or discrimination based on any of these protected
classifications.The Community Sales Director (CSD) is responsible
for achieving and exceeding the communitys monthly and quarterly
revenue/sales targets; developing the communitys internal and
external marketing; and building the communitys strategic
relationships with various referral sources to produce highly
qualified inquiries. Along with other Atria employees, the CSD
promotes the leasing and marketing success of the community.
- Spend over 50% of time outside of the community generating
inquires to meet and exceed monthly and quarterly revenue
targets.
- Generate inquiries and move-ins from targeted referral sources
by developing and maintaining relationships outside of the
community, including but not limited to health care providers,
hospitals, rehabilitation facilities, retirement and estate
planners, real estate service providers, senior organizations,
appropriate special interest groups, local civic groups/leaders and
other community contacts.
- Collaborate with Executive Director (ED) to forecast move-ins
accurately.
- Facilitate training and continuous in-servicing for all
community staff that may field an inquiry call or conduct a walk-in
or scheduled tour.
- Ensure that responses to inquiries are handled properly, timely
and with appropriate follow-up and demonstrate sense of urgency
regarding occupancy rates.
- Position ED or Resident Services Director (RSD) as local
experts on aging through facilitating introductions, joint sales
calls, and strategic sales & marketing events.
- Develop and maintain strong relationships with national and
local referral agencies.
- Quickly engage new inquiries on the phone and in person with
the objective of helping guide them towards a sale.
- Follow-up with in-home visits to potential residents or at
locations of influencer(s).
- Build relationships with inquiries and potential residents
through discovery, listening with empathy and asking follow-up
questions.
- Accurately maintain the communitys Customer Relationship
Management database by collecting and entering information about
new inquiries and creating prompt, creative, and personal next
steps after each interaction.
- Curate extraordinary customer experiences through home visits,
hospital/rehab visits, highly personalized tours, and personal
follow ups.
- Work with the ED to develop and implement a rolling 90-day
Sales and Marketing Plan.
- Manage and monitor community marketing budget. Operate within
established budgetary guidelines.
- Help ED recognize first impressions and rent-ready apartment
challenges/opportunities.
- Ensure smooth hand-off of committed customers to ED, RSD and
Community Business Director for care assessment and lease due
diligence.
- Monitor the market and the competition of other senior living
communities outside of Atria.
- Create, market and implement engaging events for inquiries and
local influencers, both inside and outside of the Community.
- Serve as a resource by educating and providing information to
those who advise seniors on health and alternative living
options.
- May perform other duties as needed and/or assigned.
- One (1) or more years of related sales experience.
- Bachelors degree from a four year college or university
preferred.
- Must possess strong customer service skills, basic financial
knowledge of revenue and profitability, strong computer and
electronic file management skills and strong organizational
skills.
- Must have the ability to maintain confidentiality
- Must be organized, detail-oriented, and able to
multi-task.
- As dictated by business needs, must be able to work flexible
hours, including evenings, weekends, and holidays.
- Position requires driving responsibilities (may use Company
provided vehicle and/or personal vehicle).
- Must possess valid drivers license.
- Must have or be willing to get a COVID-19 vaccine, subject to
legal requirements.Community Name: New CityRequisition ID:
2022-203880Posting Community Location: Atria Senior Living - New
CityExternal Company URL: https://www.atriacareers.comSalary:
Starting at $1.00 / hour
Keywords: Atria Senior Living, Yonkers , Director of Sales, Sales , New City, New York
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