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Front Desk Agent- 3pm-11pm

Location: New City
Posted on: March 17, 2023

Job Description:

Come be a part of something bigger! Benchmark - Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer: + Full Time employees have access to Medical and Dental insurance to fit your needs + Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses) + 401K match (Let us help you build your financial future) + Companywide Hotel Room Discounts (Who doesn't love to get away) + Paid Time Off + Employee Assistance Program (We are here to support you) + Employee family events (bring the kids!) + Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few + Many more, please inquire for more details Edith Macy Conference Center is looking for a Front Desk Agent. This is a full-time position and you must have flexibility to work varied days based on business. Shift is 3pm-11pm and will include weekends. What you will have an opportunity to do: We are looking for a highly motivated individuals to join our Front Desk team. The ideal candidate uses their engaging personality to create a memorable first impression for our guests. While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area. You will check guests in and out, post to folios and answer phones. Additionally you will provide transportation to our guests. Hourly rate $17-$19 per hour, DOE Your Role: + Provide exceptional customer service by being engaging and taking sincere interest + Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established. + Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information. + Be knowledgeable of all emergency procedures and policies. + Maintain house bank. + Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds. What are we looking for? Qualifications: + Must have a valid, clean driver's license. + Must be fully vaccinated for Covid 19. + 1yr. min. of hotel experience + Ability to lift up to 35 lbs. + Computer knowledge, Maestro a plus + A strong desire to make an impact on other people + An outgoing and engaging personality + Excellent verbal and written communication skills + Ability to work in a fast-paced setting + Ability to stand for the duration of the shift + Must be available to work various shifts including weekends and holidays Benchmark Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. BENCHMARK is a trailblazer in the development, management, marketing and owner"advisory services of resorts, hotels, conference centers and exclusive private clubs. BENCHMARK'S distinguished and proven reputation is deeply"rooted in core values that are focused and aligned with exceeding ownership and stakeholder performance expectations. The company leadership and valued employees are passionately committed to delivering the industry' most authentic, enchanted, soulful, vibrant, unrivaled and memory"making experience. BENCHMARK'S progressive "Be The Difference" culture and values are a cornerstone to the company's nearly 40 years of extraordinary achievement and prosperity. Many properties have been recognized with the Benchmark Conference Centers mark of meeting excellence.

Keywords: BENCHMARK, Yonkers , Front Desk Agent- 3pm-11pm, Sales , New City, New York

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