Posted on: March 19, 2023
Who is Pyrotek? Pyrotek is the most successful global industrial
company you've never heard of (until now). Pyrotek is a global
leader in high temperature materials and our products impact
virtually everyone in the developed world. Our global team has
worked for decades to deliver new technologies, advanced engineered
systems and innovative materials to customers in industries all
over the world. The last car, train and plane you rode in were all
safer and more energy efficient because of Pyrotek. The beverage
cans in your refrigerator are lighter, stronger and infinitely
recyclable because of Pyrotek. Join our team and create, improve
and innovate the everyday!
Essential Duties and Responsibilities
Manage and grow Pyrotek sales of technical products and solutions
to our core customers. Work closely with our world class technical
sales team to develop and build long-term mutually beneficial
relationships with Pyrotek's SNIF customer base.
Position can be within commute distance of our Elmsford, NY as well
as within reasonable commute distance to major Pyrotek locations to
include Cortland, NY, Columbia City, IN, or Aurora, OH.
- Responsible for assigned territory/accounts.
- Establishing a working relationship with customer base to meet
or exceed customer expectations.
- Negotiating pricing, minimum order quantities and stocking
agreements. Communicating changes in customer demands
- Providing technical support to customers. Using positive
internal collaboration, resolve problems on behalf of your
- Maintaining awareness of competitor's activities and industry
applications future trends and requirements where Pyrotek equipment
can be utilized. Employing approved counter measures to beat or
contain competition. Recommending and implementing approved action
plans to retain, regain and grow business.
- Monitor aluminium industry's growth, expansions, and
modernization efforts to seek out potential uses and customers for
- Prospecting for new customers.
- Developing and preparing customer proposals and agreements and
presenting to management for final review prior to customer
signing. Negotiating or supporting the negotiation by Pyrotek sales
engineers and obtaining customer contract signature by project
- Assisting as needed to resolve customer accounts receivable
- Actively strategizing with management on sales tactics.
Developing and executing approved marketing plans for assigned
- Establish and cultivate strong working relationships with
customer base to meet and exceed their expectations by providing
sales support for assigned divisions/products to include:
- Setting final new prices, margins, quotations on existing and
new products or services.
- Fielding territory customer calls, receiving orders and
responding to customers in a timely and efficient manner.
- Establishing positive and collaborative working relationships
with internal sales engineers, manufacturing operations, applicable
vendors and supplies to ensure customer expectations are met.
- Visiting customers at their facilities for the purpose of
selling, building customer rapport, and/or training, as required to
meet customer expectations.
- Research and resolve all customer problems and requests,
including defining best products as a solution. Field and help
bring to resolution complaints concerning billing or products.
Document complaints and/or feedback from customers in a timely
manner. Initiate RMA's/customers credits when required.
- Work with customer service, operations and supply chain as
needed to ensure order fulfilment expectations are met.
- Work closely with management on all nonstandard contract
- Utilize CRM system to complete trip reporting and internal
sales relationship communication in a timely manner. Ensure travel
expense reporting is accurate and submitted in a timely
- Provide sales support to other sales managers and/or
territories as needed.
- Seek out and negotiate customer test sites for experimental
- Coordinate sales opportunities with counterparts responsible
for other Pyrotek offerings.
- Provide feedback and input to Engineering on system
improvements and deficiencies as well as recommendation made by
- Support the quality system through maintenance of an active
working knowledge of the program, setting an example by adherence
to requirements, participation in continuous improvement to
processes and procedures, and internal auditing participation.
Click the I'm Interested button so our hiring team can review your
application and schedule time to speak with you soon!
What happens next? Once you submit your application / resume, a
member of the recruiting team will send you an email with a
self-schedule link to speak with one of our Recruiters. Watch your
email for that link!
Education/Experience Bachelor's Degree in business, engineering,
metallurgy, or a related technical discipline, plus three (3) years
of related work/sales experience in a technical or process related
industry, preferably with engineered systems; or equivalent
combination of education and experience.
Experience utilizing a CRM tool, and/or other reporting functions
to document client contact and supporting client operations.
Experience with Visual CRM a plus. Valid Driver's License
- Customer Service. Passion for providing a high level of
customer service and business development activities along with an
in-depth understanding of sales principles and customer service
practices. Proven ability to manage difficult or emotional customer
situations, respond promptly to customer needs, solicit customer
feedback to improve service, and respond to requests for service
and assistance. Ability to consistently meet commitments.
- Engineering Sales. Demonstrated success/aptitude in industrial
business to business sales is a must. Strong mechanical and
business sales acumen. Ability to build relationships and sell
technical solutions in an industrial setting. Demonstrated
understanding of business implications of decisions. Displays
orientation to profitability and prices products and services
accordingly. Demonstrated understanding and ability to analyze
market and competition. Ability to identify external threats and
opportunities. Understanding and ability to monitor industry
application trends. Knowledge and skill in adapting strategy to
changing conditions. Ability to set and achieve challenging goals.
Demonstrates persistence and ability to overcome obstacles.
Measures self against standard of excellence. Takes calculated
risks to accomplish goals. Demonstrated ability to clearly document
customer requirements for engineered systems and spare parts in the
- Core Business Skills. Ability to exercise sound judgement and
discretion in handling of proprietary and confidential information.
Ability to work independently, without significant direction and to
use resources effectively to "figure it out". Strong critical
thinking skills, judgment and keen attention to detail and
accuracy. Exceptional prioritization, time management and
organizational skills. Ability to write routine reports and
correspondence. Works within approved budget. Demonstrated ability
to develop and implement cost saving measures. Ability to maintains
a thorough working knowledge of all the standard contract term
including liability and warranty conditions. Ability to understand
and consistently contribute to profits and revenue. Ability to
effectively utilize organizational resources. Ability to understand
organization's strengths and weaknesses and to align work with
- Computer/Applications Skills. Proficient computer skills using
a variety of software applications systems. Working knowledge of
Microsoft Office Products, ERP and CRM Systems.
- Communication Skills. Ability to speak clearly and persuasively
in person or over the phone in positive or negative situations.
Able to listen and obtain clarification and respond well to
- Core People Skills. Ability to positively interact and work
collaboratively with diverse group of people at all levels with
internal and external customers. Genuine with high ethical
standards and values and personal integrity and honesty. Ability to
apply a large measure of common sense to a variety of situations.
Develops long term relationships and contacts with other Pyrotek
Sales Engineers and Managers in the assigned regions.
- Travel. Ability to travel domestically and internationally by
land and air up to 50% to customer facilities and occasionally
overnight. US Passport or ability to obtain. Ability to maintain
motor vehicle driving record in good standing, as defined by
Pyrotek's driving record requirements. Physical/Sensory
Requirements Must be able to sit for long periods-of-time, bend and
reach, use stairs, lift up to 25 pounds occasionally and
communicate effectively in English by telephone, in person and in
writing. Effectively use a personal computer, office equipment and
telephone. Requires traveling domestic and international by land or
air up to 50%.
Working Environment This position has the flexibility to work
remotely from a home office within the assigned territory . click
apply for full job details
Keywords: Pyrotek, Yonkers , Sales Manager, Sales , Elmsford, New York
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